Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Arredondo

Houston,TX

Summary

Experienced individual with 20 plus years in providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills as an Administrative Assistant.

Overview

25
25
years of professional experience

Work History

Department Assistant

Texas Children's Hospital
01.2024 - Current
  • Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
  • Served as a liaison between the department head and other staff members by relaying important messages accurately and promptly.
  • Maintained accurate records and databases, contributing to an organized department environment.
  • Organized files both physically and electronically, improving document accessibility for all team members.
  • Handled travel arrangements for department staff, minimizing disruptions by coordinating itineraries efficiently.
  • Reviewed invoices for accuracy before submitting them for payment approval, ensuring proper allocation of funds within the department budget constraints.
  • Contributed to budget planning by monitoring expenses and making recommendations for cost reductions where possible.
  • Performed data entry for targeted reports to facilitate dissemination of knowledge about departmental operations.
  • Streamlined office processes by implementing efficient organizational systems and procedures.
  • Delivered regular updates on department progress through well-prepared presentations and reports, keeping higher-ups informed of ongoing activities.
  • Assisted in managing schedules for senior team members which led to better time utilization across multiple projects.
  • Performed wide-ranging administrative, financial and service-related functions.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Followed detailed directions from management to complete daily paperwork and computer data entry.
  • Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
  • Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
  • Supported staff members through timely completion of administrative tasks, increasing overall productivity.

Clinical Coordinator

UT Health
01.2022 - 01.2024


  • Worked closely with clinic administrators to maintain a safe, clean and well-organized environment in which patients could receive care.
  • Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
  • Developed strong relationships with community partners to enhance support services available for patients beyond the clinical setting.
  • Coordinated, monitored, assigned, and documented patient and clinical care activities.
  • Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
  • Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
  • Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
  • Built strong relationships with patients and families for optimized care satisfaction.
  • Organized systems for tracking patient records to improve ease of retrieval.
  • Led physicians, nurses and healthcare teams in providing punctual, professional care delivery.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.

Sr. Clinical Coordinator/Certified Clinical Medical Assistant

Houston Methodist
06.2015 - 10.2021
  • Streamlined processes for increased efficiency in patient care delivery, reducing wait times and improving overall satisfaction.
  • Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
  • Assessed clinical policies and procedures for compliance with changing regulations.
  • Mentored junior staff members, fostering a culture of professional growth and continuous improvement within the clinical team.
  • Identified areas of opportunity for process improvements, leading efforts to implement changes that resulted in enhanced operational efficiency across all aspects of the clinic''s function.
  • Developed and adjusted work schedules for multiple physician's.
  • Oversaw quality assurance programs to enhance performance and consistently achieve superior care standards.
  • Demonstrated commitment to patient privacy by implementing robust data security measures and promoting adherence to HIPAA regulations among all team members.
  • Actively participated in policy development initiatives, drawing upon extensive knowledge of relevant guidelines, legislation, and best practice.
  • Led physicians, nurses and healthcare teams in providing punctual, professional care delivery.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Scheduled surgeries, managed pre-certifications and verified insurance coverage.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Assisted physicians in providing quality care through thorough documentation of medical histories and physical examination results.
  • Improved patient flow within the clinic by effectively managing appointment scheduling and timely rooming of patients.
  • Maintained confidentiality of patient information by adhering to HIPAA guidelines at all times during recordkeeping and communications.
  • Demonstrated strong multitasking skills while juggling multiple responsibilities including front office duties like answering phones or processing billing inquiries alongside clinical tasks when required.

Medical Assistant/Patient Care Coordinator

Aesthetic Center For Plastic Surgery
06.1999 - 01.2015
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Called and faxed pharmacies to submit prescriptions and refills.
  • Documented vital signs and health history for patients in clinic and hospital environments.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
  • Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
  • Taught patients about medications, procedures, and care plan instructions.
  • Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
  • Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
  • Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.


Education

Houston Community College
Houston
05.2025

Certified Clinical Medical Assistant

National Health Career Association
Leawood, KS
07.2021

High School Diploma -

Texas Success Academy
Arlington, TX
05.2015

Skills

  • File Management
  • Expense Tracking
  • Data entry expertise
  • Document Preparation
  • Calendar Management
  • Travel Arrangements
  • Surgery Scheduling
  • Administrative Support
  • Proofreading
  • Credential Verification
  • Credentialing Documentation

Timeline

Department Assistant

Texas Children's Hospital
01.2024 - Current

Clinical Coordinator

UT Health
01.2022 - 01.2024

Sr. Clinical Coordinator/Certified Clinical Medical Assistant

Houston Methodist
06.2015 - 10.2021

Medical Assistant/Patient Care Coordinator

Aesthetic Center For Plastic Surgery
06.1999 - 01.2015

Houston Community College

Certified Clinical Medical Assistant

National Health Career Association

High School Diploma -

Texas Success Academy

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Carrie Arredondo