Accomplished Human Resources Specialist with a proven track record at Revolution Mortgage, adept in HR policies and enhancing employee satisfaction. Excelled in project planning and customer relations, significantly improving compliance and operational efficiency. Skilled in office management and training development, fostering positive work environments and streamlined processes.
Overview
6
6
years of professional experience
Work History
Human Resources Specialist
Revolution Mortgage
03.2021 - Current
Maintained personnel records and statistical data to establish accuracy and compliance with applicable regulations.
Managed benefits administration for company-wide staff, ensuring timely processing and accurate recordkeeping.
Conducted routine HR audits to ensure data accuracy in personnel files, payroll records, and benefit enrollments.
Administered employee leave requests in accordance with FMLA guidelines, maintaining compliance with regulations while providing necessary accommodations for staff members.
Facilitated smooth onboarding processes for new hires, leading to faster integration into the workplace culture.
Ensured compliance with federal, state, and local labor laws through regular audits and policy updates.
Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
Enhanced employee satisfaction by implementing streamlined HR policies and procedures.
Monitored employee attendance and performance, addressing issues in accordance with company policies and procedures.
Resolved employee complaints and grievances successfully through mediation and collaboration.
Led open enrollment periods for health insurance coverage options, assisting employees in making informed decisions regarding their benefits selections.
Provided support during organizational restructuring efforts, minimizing disruptions to daily operations while ensuring fair treatment of affected employees.
Developed and maintained positive relationships with external vendors, insurance providers and benefits administrators to establish trust and rapport.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Assisted employees in resolving conflicts through mediation services, leading to improved working relationships among team members.
Administered employee benefits programs and assisted with open enrollment.
Counseling Secretary
Pickerington Local School District
07.2018 - 03.2021
Effectively interact with school counselors in weekly meetings, make decisions on responsibilities, planning and implementing current events.
Coordinator for the Ohio State Testing Tutoring program. (Formally AIR)
Manage counselor and conference room calendars to strategically coordinate meetings, appointments and events.
Process department purchase orders.
Create senior and junior handbooks. (Online version and hard copies)
Coordinator for career center program, planning classroom visits and the career center field trips.
Post all scholarships, upload links, communicate with college representatives and scholarship providers
Intersession schedule changes.
Assist administration, staff, and students with special tasks on daily basis.
Identify and recommend changes to existing processes to improve accuracy, efficiency and quality service.
Assist college representatives and military personnel with scheduling visits.
Communicate messages to parents/students through Naviance and Infinite Campus.
Infinite Campus and OneView support for parents and students.
Maintain department office supplies inventory by checking stock and ordering new supplies as needed.
Manage student office helpers.
Efficient in Google Suite, Excel, Word, Infinite Campus. Developing experience in PowerPoint.