Carrie Bates
Summary
Knowledgeable Naturalist with a well-rounded background in educational programs as well as a track record of fostering deeper appreciation for the natural world through engaging, informative presentations. Experienced with developing and delivering educational programs that inspire and connect visitors with wildlife, habitat and ecosystems. Led guided tours, crafted interpretive materials, and facilitated interactive experiences for diverse audiences. Demonstrated strong communication skills, friendly visitor assistance, and an in-depth understanding of natural and cultural history. I am looking forward to contributing to a team where I may utilize and grow my skills to create an amazing visitor experience.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Interpretive Park Ranger
National Park Service
Sequoia National Park, CA
03.2002 - 10.2004
- Developed and conducted educational talks, guided interpretive hikes and campfire programs, fostering appreciation for natural and cultural resources among park visitors from around the world.
- Created and implemented interpretive materials on the parks history, wildlife and eco system, emphasizing the its relevance, and sharing our conservation efforts. educated visitors on how they too, could enjoy and protect they wildlife and habitat during their visit.
- Assisted in the development of park exhibits and other interpretive materials to enhance visitor understanding of resources.
- Roved trails and sight seeing locations answering any questions, addressing concerns, and providing short impromptu talks about the Sequoia trees or the local wildlife.
- Managed inventory of program supplies, materials, and equipment, ensuring adequate stock levels for the successful delivery of interpretive offerings.
- Duties included staff hours in the visitor center providing friendly and helpful information and guidance for park visitors; answered questions and suggested sightseeing locations and trails for hiking.
- Responsible for regular safety checks amongst staff and upkeep of medical supplies and first kits.
- Volunteered with the Bear Management Team and took part in catch and release for bear tracking purposes.
- Volunteered with Search and Rescue as well.
Park Ranger
US Army Corps. Of Engineers
Lake Kaweah, CA
02.2000 - 03.2002
- Developed and implemented educational programs pertaining to water safety, local wildlife and habitat, and environmental awareness for visitors and visiting school groups.
- Created ecological based educational programs, adhering to learning standards, for local classroom presentations.
- Coordinated large events such as National Public Lands Day, which required working with numerous vendors and careful planning to accommodate large public attendance.
- Led volunteer initiatives, fostering community involvement in park stewardship and resource management.
- Responsible for creating educational displays in recreational sites, for drafting and distributing the weekly campground pamphlet, and providing impromptu educational talks regarding topics such as water shed, local species and habitat, as well as conservation.
- Analyzed visitor feedback to refine programs, enhancing overall visitor experience and satisfaction levels.
- Collaborated on habitat restoration projects to improve biodiversity and ecosystem health in designated areas.
- Patrolled recreational areas, campground and trails to ensure policy and safety regulations.
- Maintained positive relations with contracted companies, concessionaires and park visitors.
FCP Operations Coordinator
Monster Jam, Feld Entertainment Inc.
Palmetto, FL
01.2025 - 06.2025
- Traveled with Monster Jam Tour for the 2025 season requiring adapting to a new location weekly. Flexibility, extensive job knowledge, organizational skills, and a strong teamwork mindset was essential in producing an unforgettable experience for the fans.
- Coordinated project schedules and timelines, ensuring vendor booths, merchandise and all food and retail operations were prepared for 5-7 shows over a weekend.
- Managed vendor relationships to optimize service quality and cost-effectiveness.
- Ensured accurate pricing and displays to meet high company standards.
- Programmed and distributed POS systems to retail and food vendors.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Boosted productivity by establishing effective communication channels between Show and FCP departments .
- Assisted FCP Manager with inventory and distribution.
Certified Nursing Assistant
Snyder Village Assisted Living Center
04.2024 - 12.2024
- Provided compassionate care and support to residents, enhancing their daily living experiences.
- Developed and maintained positive relationships with residents and families, fostering a supportive community environment.
- Monitored changes in residents' health conditions, reporting significant observations to the nursing staff promptly.
- Assisted residents with personal hygiene, promoting dignity and maintaining a clean environment for their comfort.
- Employed time management skills to prioritize tasks effectively, such as assistance with ADLs, adhering to exercise schedules, and mealtimes, without compromising patient care quality.
- Prepared medication doses accurately for residents to self administer. Documented medication administration into electronic medical records (EMR) to avoid duplication of medication dosages.
- Position also worked in Assisted Living Memory Care Unit, requiring addition patience and kindness when aiding the residents.
CNA
Hopedale Medical Complex
Hopedale, IL
02.2024 - 04.2024
- Assisted with personal hygiene tasks and other ADLs, promoting dignity and respect for all patients.
- Provided compassionate patient care, ensuring comfort and safety in daily activities.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Documented patient progress accurately, maintaining compliance with healthcare protocols and HIPAA.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels and reported changed to nursing staff for timely intervention.
- Position included IV removal and implementation of proper dressing.
- Responsible for specimen collection and lab delivery for nursing staff.
Certified Nursing Assistant, Video Safety Officer
Adventist Health Medical Center
Hanford, CA
04.2022 - 04.2023
- Provided efficient, knowledgeable and thorough care at patient centered facility, where excellent time management, teamwork and multitasking skills were a must.
- Responsible for vitals, assisting patients with ADLs, and performing total care while ensuring patient comfort and dignity.
- Maintained cleanliness and general upkeep of patient rooms and workarea.
- Utilized EPIC EMR program to diligently and accurately document patient records abiding by HIPAA regulations.
- Promoted patient safety by adhering to infection control, biohazard protocols and guidelines.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Prevented pressure ulcers development through frequent turning, repositioning of patients, and diligent skin assessments. Notified nursing staff if any changes.
- Responsible for collection of specimens and lab delivery for nursing staff.
- Additionally, worked as Video Safety Officer who remotely observed patients who were a fall risk or a danger to self or others. Position required strict focus to detail and rapid communication with nursing staff to ensure patient safety.
- Position allotted shifts in other departments providing additional experience in Postpartum.
Table Games Dealer
Tachi Palace Hotel and Casino
Lemoore, CA
09.2018 - 09.2019
- Promoted customer retention and satisfaction by encouraging a fun gaming environment, while simultaneously maintaining attentive focus thus ensuring game security, adherence to rules, and fair game play.
- Assured correct betting and dispersal of house funds, balanced currency throughout shift and at close to secure accurate receipt.
Food & Beverage Supervisor
Tachi Palace Hotel & Casino
Lemoore, CA
01.2015 - 09.2018
- Managed a team of 40+ employees promoting teamwork and a positive work environment.
- Maintained positive relations between local tribal governments, oversaw and upkeep federal gaming policies.
- Ensured guest satisfaction by mitigating any concerns.
- Responsible for inventory and ordering, scheduling and training.
- Led team meetings to communicate goals, motivate staff, and foster a collaborative work environment.
- Implemented cleanliness protocols, advocated safe food handling procedures, oversaw side-work completion, safety and maintenance routines.
- Coordinated special events, collaborating with multiple departments to ensure seamless execution.
Area Manager
Brook’s Ranch Industries
Kingsburg, CA
06.2010 - 11.2014
- Led regional operations, enhancing process efficiencies and improving overall productivity across multiple locations.
- Managed cross-functional teams, fostering collaboration to achieve organizational objectives and enhance customer satisfaction.
- Oversaw ordering, inventory, remittance of purchase orders, as well as development of policy and procedures.
- Worked alongside human resources with regards to new hire selection and paperwork, including W-4 and I-9, as well as orientation and new hire training.
- Performed all ordering, pricing and inventory for retail store.
- Approved scheduling, safety standard and OSHA regulation implementation, ensured safe food handling procedures and employee safe food handling documentation.
- Exhibited excellent and effective vendor communication.
- Enhanced team performance by providing regular coaching, training, and performance feedback to staff members.
Education
Nursing Prerequisites -
College of The Sequoias
Visalia, CA12-2022
B.A. - In Progress
Fresno State University
Fresno, CA12-2007
CNA -
Fresno Nursing Assistant Training Academy
Fresno, CA06-2021
A.A. - undefined
Reedley College
Reedley, CA12-2004
Skills
- Visitor relations and engagement
- Interpretation skills
- Outdoor education
- Guided tours
- Wildlife identification
- Plant identification
- Interpretive writing
- Cultural resource management
- Environmental interpretation
- Outdoor leadership skills
- Public safety
Certification
- CNA- Nursing Assistant Training Academy, Fresno, CA 2021
- BLS- American Heart Association 2021
- Table Games Dealer- UCDS 2018
- Management Excellence Course 2017
- Interpersonal Communication Course 2017
- Forklift Certification 2025
LANGUAGES
English
Spanish (In Progress)
Moderate ASL
Timeline
FCP Operations Coordinator
Monster Jam, Feld Entertainment Inc.
01.2025 - 06.2025
Certified Nursing Assistant
Snyder Village Assisted Living Center
04.2024 - 12.2024
CNA
Hopedale Medical Complex
02.2024 - 04.2024
Certified Nursing Assistant, Video Safety Officer
Adventist Health Medical Center
04.2022 - 04.2023
Table Games Dealer
Tachi Palace Hotel and Casino
09.2018 - 09.2019
Food & Beverage Supervisor
Tachi Palace Hotel & Casino
01.2015 - 09.2018
Area Manager
Brook’s Ranch Industries
06.2010 - 11.2014
Interpretive Park Ranger
National Park Service
03.2002 - 10.2004
Park Ranger
US Army Corps. Of Engineers
02.2000 - 03.2002
B.A. - In Progress
Fresno State University
CNA -
Fresno Nursing Assistant Training Academy
A.A. - undefined
Reedley College
Nursing Prerequisites -
College of The Sequoias