Collaborative individual with expertise in providing exemplary service regarding benefits support. Multitasking HR professional specializing in leave of absences and benefits administration. Knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
14
14
years of professional experience
Work History
Benefits Analyst/ Leave Management Specialist
Beaumont Health/Corewell Health
10.2014 - Current
Calculate disability payments for accurate payroll processing
Manage employees’ leave of absences
Verify and track employee FMLA eligibility according to federal regulations
Resolve employee eligibility and enrollment issues with Willis Towers Watson and insurance companies
Educate employees on benefit enrollment and benefit plans through email, phone and meetings
Utilize Benefit Connect to verify appropriate eligibility for employees and their dependents
Process life insurance claims with third party payer for timely payments
Collaborate with team to create new processes and policies during harmonization of new company.
On Premise Administrator
Aerotek
08.2013 - 10.2014
Audited timecards of team members to ensure accurate payroll
Generated weekly overtime reports for client
Scheduled pre-employment paperwork sessions for candidates
Guided tours of Campus Martius Park for new team members and guests.
Account Manager
Priority Appraisal USA
04.2012 - 08.2013
Managed 30 client accounts which totaled 80 to 100 appraisal orders per week
Provided excellent customer service by updating clients on a daily basis
Problem solved appraisal report issues
Negotiated fees with clients and appraisers
Trained new employees on company policies and procedures.
Department Manager – Framing
Michaels Inc.
11.2010 - 04.2012
Provided excellent service by interviewing clients to identify their needs
Developed a productive, profitable and cohesive team by coordinating/delegating workload
Interviewed and trained new associates
Resolved customer and employee concerns and issues
Supervised closing of store financial transactions.
Education
Bachelors in Science – Public Administration -
Central Michigan University
Skills
Excellent problem-solving and organizational skills
Microsoft Office - Word, Excel, Outlook
PeopleSoft
Kronos
Benefit Connect
Oracle
ADP Payroll
Work Day
Absence Tracker
Timeline
Benefits Analyst/ Leave Management Specialist
Beaumont Health/Corewell Health
10.2014 - Current
On Premise Administrator
Aerotek
08.2013 - 10.2014
Account Manager
Priority Appraisal USA
04.2012 - 08.2013
Department Manager – Framing
Michaels Inc.
11.2010 - 04.2012
Bachelors in Science – Public Administration -
Central Michigan University
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