Carrie Book
New Lenox,Illinois
Summary
Innovative physical education teacher bringing a 17-year background instructing students. Expertise in classroom oversight, course planning and behavior management. Successful at collaborating with teachers, administrative leaders and support specialists to meet individual student needs. Committed to encouraging higher-order thinking to increase student performance.
Overview
17
17
years of professional experience
Work History
Physical Education Teacher
Manhattan School District 114
08.2007 - Current
- Organized annual field days promoting physical activity and healthy competition among students.
- Integrated character education principles into daily lessons, instilling values such as teamwork, perseverance, responsibility, and sportsmanship in students.
- Implemented differentiated instruction techniques, ensuring all students were challenged according to their abilities and needs.
- Implemented behavior modification strategies, resulting in improved self-regulation and classroom participation among students.
- Increased student participation by incorporating engaging activities and group projects into daily lesson plans.
- Collaborated with colleagues to develop cross-curricular lessons that incorporated physical education concepts into other subject areas.
- Taught physical education classes covering exercise strategies, sports, and safety.
- Created a safe and inclusive classroom environment by establishing clear expectations for behavior and respect among students.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Customer Service Associate
Lowe's Home Centers, LLC
03.2008 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Enhanced customer satisfaction by effectively addressing inquiries and resolving issues.
- Achieved consistently high levels of customer satisfaction by prioritizing empathy, patience, and effective problem-solving skills during interactions.
- Informed customers about special promotions and provided detailed information for various products.
- Provided product and service recommendations to guide customers on products to meet varying needs.
- Trained new associates in company policies and procedures, fostering a supportive work environment.
Education
M.S.Ed. Special Education (Advanced Practices) - ASEP W/BCBA
Northern Illinois University
Dekalb, IL12.2024
Bachelor of Arts - K-12 Physical Education
Trinity Christian College
Palos Heights, IL12.2006
Skills
- Classroom Management
- Relationship Building
- Special Needs Adaptation
- Lesson Planning
- Student Behavior Management
- Coaching experience
Timeline
Customer Service Associate
Lowe's Home Centers, LLC
03.2008 - Current
Physical Education Teacher
Manhattan School District 114
08.2007 - Current
M.S.Ed. Special Education (Advanced Practices) - ASEP W/BCBA
Northern Illinois University
Bachelor of Arts - K-12 Physical Education
Trinity Christian College
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