Results-driven nursing supervisor with over 8 years of experience in staff training and care coordination. Skilled in leveraging electronic health records to improve patient outcomes and streamline communication among multidisciplinary teams.
Overview
1
1
Certification
30
30
years of professional experience
Work History
Nursing Supervisor
Lakeland Community Hospital
Haleyville, Alabama
03.2018 - Current
Supervised nursing staff and enforced protocol adherence to maintain high standards of patient care.
Trained incoming nurses on hospital procedures and effective patient management techniques.
Coordinated communication among healthcare providers to address and resolve patient care issues effectively.
Collaborated with multidisciplinary teams to enhance service coordination for high-risk patients.
Promptly addressed patient and family concerns to enhance satisfaction.
Investigated complaints from patients regarding their care experience.
Resolved conflicts among medical staff in a professional manner.
Answered questions and addressed concerns from employees promptly through email, phone, and in person.
Critical Care Registered Nurse
North Mississippi Medical Center
Tupelo, Mississippi
05.2005 - 03.2018
Monitored patient vital signs using advanced medical equipment.
Administered medications and treatments per physician orders and protocols.
Maintained updated knowledge through continuing education and advanced training.
Collaborated with diverse coworkers to achieve goals and resolve issues related to products and services.
Resolved customer issues with knowledgeable and friendly service, enhancing overall satisfaction.
Identified needs of customers promptly and efficiently.
Addressed customer requests and inquiries, contributing to improved satisfaction.
Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
Conducted comprehensive research and data analysis to support strategic planning and informed decision-making.
Vending Manager
JB Snacks
Haleyville, Alabama
06.1996 - 05.2005
Created and managed sales reports to ensure accurate tracking of inventory, sales, and profits.
Analyzed sales trends to adjust product offerings based on customer preferences.
Managed inventory levels for vending machines across multiple locations.
Developed relationships with suppliers to secure quality snack products.
Conducted regular inspections of vending routes to maintain service standards.
Resolved customer inquiries and issues related to vending services promptly.
Removed money, cleaned components and performed other scheduled vending machine services.