Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Boyd

HOUSTON,TX

Summary

Competent Accounts Receivable Specialist bringing 6 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.

Overview

16
16
years of professional experience

Work History

Senior Accounts Receivable Specialist

Sharps Compliance Inc.
08.2020 - Current
  • Conduct regular reconciliations to verify financial data accuracy and identify discrepancies
  • Perform collection projects/tasks as needed to recover outstanding balances and resolve payment issues
  • Ability to generate reports on different cases status to enhance collection efforts
  • Assists with accounting records and ledgers by reconciling monthly statements and transactions
  • Managing and assisting with quarterly and yearly audits
  • Responsible for month end closing activity
  • Supported month-end closing activities by reconciling accounts, preparing reports, and analyzing trends in account performance.
  • Streamlined billing processes, resulting in faster invoice generation and reduced errors.
  • Developed strong relationships with key contacts at major customers, fostering trust and leading to improved payments timeliness.
  • Managed high-volume accounts to ensure timely collections and minimize outstanding balances.

Customer Support Rep

Sharps Compliance Inc.
01.2014 - 07.2020
  • Promptly respond to customer inquiries received via phone, email and live chat pertaining to orders, product availability, procedures and policy
  • Maintained financial accounts by processing customer adjustments
  • Managing large amounts of inbound and outbound calls in a timely manner
  • Preserved revenue streams by utilizing strong communication and negotiation skills
  • Document all correspondence in accordance with established procedures.

Dispatcher /Scheduler/ Customer Service Rep

Central Messaging
03.2009 - 01.2014
  • Handle customer inquiries and provide information about transportation
  • Coordinate with the transportation team to ensure timely transportation
  • Utilize phone systems to address customer concerns and resolve issues promptly
  • Perform data entry tasks accurately and efficiently
  • Work collaboratively with the logistics team to optimize transportation operations.

Education

Highschool -

Alvin Community College
Alvin, Texas
05.1992

Skills

  • Payment reconciliation
  • Accounts receivable management
  • Invoice Processing
  • Microsoft Excel
  • Collection strategies
  • ERP System Experience
  • Auditing procedures
  • Accounts Receivable
  • Sales Force
  • NetSuite
  • MAS 500
  • Month-end closing procedures

Timeline

Senior Accounts Receivable Specialist

Sharps Compliance Inc.
08.2020 - Current

Customer Support Rep

Sharps Compliance Inc.
01.2014 - 07.2020

Dispatcher /Scheduler/ Customer Service Rep

Central Messaging
03.2009 - 01.2014

Highschool -

Alvin Community College

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