Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Bradford

Crystal Lake,IL

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

17
17
years of professional experience

Work History

Deli Customer Service Clerk

Albertsons’s
10.2005 - 02.2023
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Delivered exemplary customer service to guests, even in peak business periods to promote retention.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
  • Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
  • Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
  • Monitored inventory levels to order new supplies and maintain consistent stock.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prepared salads, soups and sandwiches for customers.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Managed and motivated employees to be productive and engaged in work.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Onboarded new employees with training and new hire documentation.
  • Maintained professional, organized, and safe environment for employees and patrons.

Education

Certificate - Banking Laws And Regulations

American Institute of Banking
Chicago, IL
05.1998

High School Diploma -

CL South High School
Crystal Lake, IL
06.1994

Skills

  • Machinery Upkeep
  • Menu Inquiries
  • Ordering Procedures
  • Temperature Assessments
  • Cleaning and Sanitizing
  • Proper Storage Procedures
  • Preparing Food Items
  • Food Safety Standards
  • Food Preparation and Safety
  • Sales Expertise
  • Rotation Procedures
  • Stocking and Replenishing
  • Proper Food Handling
  • Verbal and Written Communication
  • Product Recommendations
  • Order Discrepancy Reporting
  • Inventory Oversight
  • Personal Shopping
  • Equipment Use
  • Deli Equipment Operation
  • Cutting Techniques
  • Customer Service
  • Displays and Showcases
  • Platter and Tray Preparation
  • Performance Improvement
  • Brand Promotion
  • Effective Customer Communication
  • Cleanliness and Sanitation
  • Heavy Lifting
  • Product Stocking and Rotation
  • Product Knowledge
  • Health and Safety Standards
  • Workstation Setup and Breakdown
  • Organization and Time Management
  • Food Packaging and Labeling
  • Managing Orders and Deliveries
  • Waste Management and Reduction
  • Special Orders and Dietary Restrictions
  • Teamwork and Collaboration
  • Doordash and Ubereats
  • Front of House Management
  • Training and Motivation
  • Dependable and Cooperative
  • Employee Training and Supervision
  • Daily Food Preparation

Timeline

Deli Customer Service Clerk

Albertsons’s
10.2005 - 02.2023

Certificate - Banking Laws And Regulations

American Institute of Banking

High School Diploma -

CL South High School
Carrie Bradford