Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Deli Customer Service Clerk
Albertsons’s
10.2005 - 02.2023
Listened carefully to customer instructions and prepared orders according to those preferences.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
Greeted customers at counter to fulfill requests and answer questions.
Made food according to standard recipes with requested changes for customer satisfaction.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Offered product samples to customers, generating additional sales through taste-testing.
Calculated total items needed to assemble party trays and placed orders for inventory.
Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Delivered exemplary customer service to guests, even in peak business periods to promote retention.
Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
Monitored inventory levels to order new supplies and maintain consistent stock.
Opened new inventory and rotated stock by dates to maintain freshness.
Prepared salads, soups and sandwiches for customers.
Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Managed and motivated employees to be productive and engaged in work.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Onboarded new employees with training and new hire documentation.
Maintained professional, organized, and safe environment for employees and patrons.
Education
Certificate - Banking Laws And Regulations
American Institute of Banking
Chicago, IL
05.1998
High School Diploma -
CL South High School
Crystal Lake, IL
06.1994
Skills
Machinery Upkeep
Menu Inquiries
Ordering Procedures
Temperature Assessments
Cleaning and Sanitizing
Proper Storage Procedures
Preparing Food Items
Food Safety Standards
Food Preparation and Safety
Sales Expertise
Rotation Procedures
Stocking and Replenishing
Proper Food Handling
Verbal and Written Communication
Product Recommendations
Order Discrepancy Reporting
Inventory Oversight
Personal Shopping
Equipment Use
Deli Equipment Operation
Cutting Techniques
Customer Service
Displays and Showcases
Platter and Tray Preparation
Performance Improvement
Brand Promotion
Effective Customer Communication
Cleanliness and Sanitation
Heavy Lifting
Product Stocking and Rotation
Product Knowledge
Health and Safety Standards
Workstation Setup and Breakdown
Organization and Time Management
Food Packaging and Labeling
Managing Orders and Deliveries
Waste Management and Reduction
Special Orders and Dietary Restrictions
Teamwork and Collaboration
Doordash and Ubereats
Front of House Management
Training and Motivation
Dependable and Cooperative
Employee Training and Supervision
Daily Food Preparation
Timeline
Deli Customer Service Clerk
Albertsons’s
10.2005 - 02.2023
Certificate - Banking Laws And Regulations
American Institute of Banking
High School Diploma -
CL South High School
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