Carrie Bradford
Crystal Lake,IL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
17
17
years of professional experience
Work History
Deli Customer Service Clerk
Albertsons’s
10.2005 - 02.2023
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Greeted customers at counter to fulfill requests and answer questions.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Offered product samples to customers, generating additional sales through taste-testing.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Prepared and submitted weekly deli sales reports to highlight popular and fast-selling items and identify buying patterns.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Carefully prepared orders by slicing, weighing, and packaging cheeses and meats and accurately calculated prices.
- Inspected equipment, refrigerators, and warming lamps to check compliance with safe operating levels.
- Monitored inventory levels to order new supplies and maintain consistent stock.
- Opened new inventory and rotated stock by dates to maintain freshness.
- Prepared salads, soups and sandwiches for customers.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managed and motivated employees to be productive and engaged in work.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Onboarded new employees with training and new hire documentation.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
Certificate - Banking Laws And Regulations
American Institute of Banking
Chicago, IL05.1998
High School Diploma -
CL South High School
Crystal Lake, IL06.1994
Skills
- Machinery Upkeep
- Menu Inquiries
- Ordering Procedures
- Temperature Assessments
- Cleaning and Sanitizing
- Proper Storage Procedures
- Preparing Food Items
- Food Safety Standards
- Food Preparation and Safety
- Sales Expertise
- Rotation Procedures
- Stocking and Replenishing
- Proper Food Handling
- Verbal and Written Communication
- Product Recommendations
- Order Discrepancy Reporting
- Inventory Oversight
- Personal Shopping
- Equipment Use
- Deli Equipment Operation
- Cutting Techniques
- Customer Service
- Displays and Showcases
- Platter and Tray Preparation
- Performance Improvement
- Brand Promotion
- Effective Customer Communication
- Cleanliness and Sanitation
- Heavy Lifting
- Product Stocking and Rotation
- Product Knowledge
- Health and Safety Standards
- Workstation Setup and Breakdown
- Organization and Time Management
- Food Packaging and Labeling
- Managing Orders and Deliveries
- Waste Management and Reduction
- Special Orders and Dietary Restrictions
- Teamwork and Collaboration
- Doordash and Ubereats
- Front of House Management
- Training and Motivation
- Dependable and Cooperative
- Employee Training and Supervision
- Daily Food Preparation
Timeline
Deli Customer Service Clerk
Albertsons’s
10.2005 - 02.2023
Certificate - Banking Laws And Regulations
American Institute of Banking
High School Diploma -
CL South High School
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