Summary
Overview
Work History
Skills
Certification
Timeline
Generic

Carrie Brooks

Ferguson,MO

Summary

With over 20 years of experience in the restaurant industry, I have demonstrated creativity, resourcefulness, and adaptability. With a strong work ethic and positivity, I have continually shown proficiency in meeting management goals and changing priorities. I am a skilled professional adept in multi-tasking and problem solving. As a leader I have overseen the development of team members and management while providing guidance that has improved guest satisfaction and profitability.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Assistant General Manager

D&D Concessions LLC
04.2023 - Current
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.
  • Trained and guided team members to maintain high productivity and performance metrics.

Seafood & Deli Manager

Schnucks
12.2022 - 04.2023
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Enhanced customer satisfaction by maintaining high-quality standards for deli products and services.
  • Maintained an organized workspace, facilitating efficient workflow and reduced preparation time.
  • Trained new team members on deli procedures, ensuring consistency in product quality and service levels.

District Manager

Genesh, Inc./Meridian Group
12.2018 - 10.2022
  • Implemented inventory control measures to minimize waste and optimize product availability, ensuring optimal stock levels across all locations.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Evaluated store performance regularly using data analysis tools to identify areas of improvement and implement targeted action plans for continuous growth.
  • Increased profit margins by effectively controlling budget and overhead and optimizing product turns.

Property Manager

Public Storage
08.2016 - 12.2018
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Collected and maintained careful records of rental payments and payment dates.

General Manager

Genesh, Inc.
06.1999 - 08.2016
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
  • Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.

Skills

  • Business Development
  • Operations Management
  • Business Operations Knowledge
  • Workflow Coordination

Certification

  • ServSafe Certified
  • Burger King Foundations Certified
  • Burger King University Restaurant Training Program

Timeline

Assistant General Manager

D&D Concessions LLC
04.2023 - Current

Seafood & Deli Manager

Schnucks
12.2022 - 04.2023

District Manager

Genesh, Inc./Meridian Group
12.2018 - 10.2022

Property Manager

Public Storage
08.2016 - 12.2018

General Manager

Genesh, Inc.
06.1999 - 08.2016
Carrie Brooks