Carrie Bryant-Salazar
Avon,IN
Summary
Dynamic leader with a proven track record at Salazar Family Dental, enhancing operational efficiency and customer satisfaction. Expert in office management and payroll processing, I spearheaded initiatives that significantly reduced overhead costs and improved team productivity. My strategic approach and exceptional multi-tasking ability have consistently driven business improvements and fostered a positive work environment.
Qualified [Desired Position] with strong background in managing office operations and enhancing administrative efficiency. Proven ability to streamline processes and improve productivity through effective leadership. Demonstrated proficiency in team coordination and problem-solving in fast-paced environments.
Overview
24
24
years of professional experience
Work History
Office Manager
Louly Dentistry
01.2022 - Current
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
- Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
- Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
- Developed comprehensive policy manuals outlining procedures and guidelines, contributing to a well-organized workplace culture.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
- Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
- Improved team morale and cohesion with regular team-building activities and open communication channels.
- Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
- Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
- Reduced overhead costs significantly through negotiation of vendor contracts for office supplies and services.
- Increased customer satisfaction by developing effective client feedback system that led to service improvements.
- Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
- Implemented comprehensive training program for new hires, improving their integration into team and productivity.
- Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
- Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
- Provided comprehensive administrative support to senior management, enabling them to focus on strategic decision-making.
- Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
- Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
- Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
- Reduced environmental impact by initiating recycling program and promoting paperless processes.
- Enhanced communication within office by implementing centralized digital messaging platform.
- Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
- Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
- Optimized office space utilization, leading to more efficient and productive work environment.
- Spearheaded community outreach initiatives, improving company's local reputation and engagement.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed detailed plans based on broad guidance and direction.
- Leveraged data and analytics to make informed decisions and drive business improvements.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Launched quality assurance practices for each phase of development
Marketing Specialist
Louly Dentistry
01.2022 - Current
- Increased brand awareness by developing and implementing targeted marketing campaigns.
- Streamlined communication processes, leading to improved collaboration between departments.
- Collaborated with creative teams to develop visually appealing marketing materials for print and digital channels.
- Boosted lead generation through the creation of engaging content for social media platforms.
- Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
- Designed and distributed marketing collateral, supporting sales team efforts and enhancing brand recognition.
- Leveraged social media analytics to guide content creation, driving increased follower engagement.
- Boosted online engagement by optimizing website content for SEO.
- Enhanced brand visibility through execution of targeted social media campaigns.
- Created customized marketing materials to increase product awareness.
Dental Practice Consultant
Anderson Pediatrics
02.2024 - 09.2024
- Managed multiple projects simultaneously, prioritizing tasks effectively to meet deadlines and exceed expectations.
- Evaluated the effectiveness of implemented strategies through regular follow-ups with clients, refining recommendations as needed.
- Negotiated contracts with prospective clients, securing new business opportunities for the practice''s continued growth.
- Streamlined internal processes for increased efficiency, implementing new strategies and tools within the practice.
- Improved client satisfaction by delivering tailored consulting services and recommending best practices for their operations.
- Designed customized training programs for clients'' staff members to improve skills and drive organizational success.
- Established a reputation for excellence in consulting services, consistently receiving positive feedback from both clients and colleagues.
- Reduced operational costs for clients, identifying areas of inefficiency and recommending cost-saving measures.
- Enhanced revenue generation capabilities of client businesses through targeted market research initiatives.
- Identified areas of improvement within client organizations, providing actionable insights to enhance their performance.
- Increased overall productivity by optimizing workflows within client organizations based on thorough assessments.
Bookkeeper
Paul Hadley, Attorney at Law
02.2021 - 02.2024
- Maintained and processed invoices, deposits, and money logs.
- Managed accounts payable and receivable activities, maintaining vendor relationships and positive cash flow.
- Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
- Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
- Completed payroll for employees and maintained detailed records of procedures.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Reconciled and corrected issues with financial records.
- Tracked expenses and income for businesses while organizing and maintaining bank statements for checking accounts.
- Supported year-end closing procedures by preparing adjusting journal entries as needed.
- Established QuickBooks accounting system to reflect accurate financial records.
- Improved financial accuracy by reconciling accounts and identifying discrepancies in financial records.
- Generated detailed financial reports for management review, facilitating informed decisionmaking.
- Handled day-to-day accounting processes to drive financial accuracy.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
Payroll Coordinator
Salazar Family Dental
06.2001 - 02.2020
- Verified and submitted timekeeping information for accurate and efficient payroll processing.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Completed bi-weekly payroll for [Number] employees.
- Reduced payroll errors by diligently auditing employee timecards and promptly addressing discrepancies.
- Managed year-end processes including W-2 distribution, ensuring timely delivery to employees and compliance with IRS guidelines.
- Collaborated with HR department to maintain accurate employee records, ensuring seamless integration with the payroll system.
- Coordinated bi-weekly payroll for up to 42 personnel.
- Created new hire and termination documents for payroll.
- Provided customer service to employees regarding payroll inquiries and issues.
- Documented and processed all garnishments for bankruptcies, student loans, and child support orders.
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
Compliance Officer
Salazar Family Denta;
06.2001 - 01.2020
- Managed relationships with regulators, maintaining open lines of communication to ensure transparent operations.
- Assisted with internal and external audits to confirm compliance with applicable laws and regulations.
- Promoted a culture of continuous improvement through ongoing evaluation and refinement of compliance program elements.
- Collaborated with cross-functional teams to address compliance concerns, fostering a culture of shared responsibility.
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Championed ethical business practices, instilling a sense of corporate social responsibility across all departments.
- Developed comprehensive training programs to increase employee awareness of compliance requirements and expectations.
Owner
Salazar Family Dental
05.2001 - 01.2020
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Trained and motivated employees to perform daily business functions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Established foundational processes for business operations.
- Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
- Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
- Improved team productivity by introducing innovative project management tools and techniques.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Education
Bachelor of Science - Biology, Clinical Laboratory Sciences
Indiana State University
Terre Haute, INDigital Marketing
Cornell University
Ithaca, NYSkills
- Customer Service
- Office Management
- Organizational Skills
- Office Administration
- Customer Relations
- Excellent multi-tasking ability
- Payroll Processing
- Administrative Support
Timeline
Dental Practice Consultant
Anderson Pediatrics
02.2024 - 09.2024
Office Manager
Louly Dentistry
01.2022 - Current
Marketing Specialist
Louly Dentistry
01.2022 - Current
Bookkeeper
Paul Hadley, Attorney at Law
02.2021 - 02.2024
Payroll Coordinator
Salazar Family Dental
06.2001 - 02.2020
Compliance Officer
Salazar Family Denta;
06.2001 - 01.2020
Owner
Salazar Family Dental
05.2001 - 01.2020
Bachelor of Science - Biology, Clinical Laboratory Sciences
Indiana State University
Digital Marketing
Cornell University
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