Carrie Cadreau
Orlando,FL
Summary
I am a highly motivated and personable individual with a proven track record of consistently driving sales to record-high levels. As an expert in order fulfillment and issue resolution, I have effectively enhanced customer satisfaction through my outgoing demeanor and strong work ethic. My ability to multitask under pressure, professionalism, and sensitivity sets me apart from others in the field.
Overview
19
19
years of professional experience
Work History
BEVERAGE CART ATTENDANT
Zellwood Station Golf Club
12.2023 - Current
- Boosted beverage cart revenue by consistently upselling menu items and promoting special offers.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Conduct myself in a professional manner with proper golf course etiquette.
SERVER
Whistle Stop Lounge Restaurant
11.2023 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
IN ROOM DINING SERVER
Loews Portofino Bay Hotel
08.2022 - 11.2023
- Setup staging area for daily service, polish glass and silverware
- Deliver meals in a timely fashion, & provide great customer service
- Retrieve tables midday and prepare for the next shift
- Work as a team and help other staff members complete their tasks.
DELIVERY DRIVER
DoorDash
07.2021 - 08.2022
- Completed on-time deliveries by choosing the best and most efficient routes
- Communicated customer complaints, requests, and feedback to company management for a swift resolution
- Completed rush deliveries on tight timetables to satisfy customer needs
- Operated vehicle safely in highly congested areas with no traffic violations.
HOSTESS BOH EXPEDITOR
Shift Kitchen & Cocktails
07.2020 - 07.2021
- Cultivated positive guest relations by managing information and orchestrating speedy seating
- Stayed in open communication with the kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction
- Prepared restaurant for daily service- polished and rolled silverware, glasses, and plates, set table settings; and helped stock the restaurant for the evening
- Assisted managers with quickly resolving service- and food-related issues
- Monitored front entrance for new guests while helping servers by delivering drink and food orders
- Collaborated and organized private customer parties with up to seventy guests.
COCKTAIL SERVER
Trumpps
03.2016 - 03.2019
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
SERVER
Doc's Sports Retreat
03.2010 - 02.2016
- Able to multitask and work well under pressure
- Provided exceptional customer service
- Regular customers would come specifically requesting my services.
SERVER
Trapperz Tavern
11.2007 - 03.2010
- Give excellent customer service, enabling us to establish repeat clients
- Personable, courteous, trustworthy
- Provided an enjoyable dining experience.
REAL ESTATE AGENT
The Uplands
10.2005 - 03.2006
- Responsible for the upkeep and showing of model homes to prospective buyers
- Gained knowledge of the development and surrounding area
- Answered phone calls and questions from homeowners as well as contractors.
Education
Skills
- Extremely outgoing and cheerful personality
- Strong belief in company loyalty and work ethic
- Skilled in handling complex issues with professionalism and sensitivity
- Meticulous
- Issue Resolution
- Warm and Friendly
- Order Taking and Fulfillment
- Collaborator
- Able to multitask and work well under pressure
- Reliability and punctuality
References
References available upon request
Timeline
BEVERAGE CART ATTENDANT
Zellwood Station Golf Club
12.2023 - Current
SERVER
Whistle Stop Lounge Restaurant
11.2023 - Current
IN ROOM DINING SERVER
Loews Portofino Bay Hotel
08.2022 - 11.2023
DELIVERY DRIVER
DoorDash
07.2021 - 08.2022
HOSTESS BOH EXPEDITOR
Shift Kitchen & Cocktails
07.2020 - 07.2021
COCKTAIL SERVER
Trumpps
03.2016 - 03.2019
SERVER
Doc's Sports Retreat
03.2010 - 02.2016
SERVER
Trapperz Tavern
11.2007 - 03.2010
REAL ESTATE AGENT
The Uplands
10.2005 - 03.2006
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