Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Carrie Cheffro

Carrie Cheffro

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Able to grasp new concepts quickly, with a track record of fostering strong relationships. Skilled in navigating and resolving complaints, ensuring satisfaction and operational excellence. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet company goals.

Overview

31
31
years of professional experience

Work History

Bartender

Plymouth Moose Lodge
05.2020 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
  • Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
  • Crafted special drink and cocktail menu items.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.

School Bus Driver

First Student
02.2010 - Current
  • Worked closely with school administration and transportation to maintain smooth operations.
  • Demonstrated strict adherence to safety regulations and traffic laws to safeguard passengers.
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Spearheaded negotiation of union contracts as company representative.
  • Participated in labor-management meetings to discuss labor issues.

Officer Manager

Proline Industries
10.1997 - 02.2003
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Recruited, interviewed and hired employees.
  • Improved safety procedures to promote employee well-being and safety and protect company from potential liability.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Tracked important information in Quickbooks spreadsheets and ran reports or generated graphs using data.

Dental Office Manager

Dental Associates of New England
09.1993 - 09.1997
  • Prepared insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
  • Achieved revenue goals by managing collections and accounts receivables, referral process, and insurance billing.
  • Filed and tracked insurance claims and communicated claims status to patients.
  • Referenced monthly aging reports to follow up on unpaid claims and obtain maximum reimbursement.
  • Coordinated employee grievances and disputes in timely and professional manner by finding constructive solutions.

Education

Associate of Science - Science

Massasoit Community College
Brockton, MA
06.2000

Skills

  • Customer Service
  • Employee Relations
  • Contract Negotiation
  • Volunteer Management
  • Fundraising
  • Problem-solving abilities
  • Conflict Mediation
  • Creative, and Outgoing

Timeline

Bartender

Plymouth Moose Lodge
05.2020 - Current

School Bus Driver

First Student
02.2010 - Current

Officer Manager

Proline Industries
10.1997 - 02.2003

Dental Office Manager

Dental Associates of New England
09.1993 - 09.1997

Associate of Science - Science

Massasoit Community College

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Carrie Cheffro