CARRIE CHRISTMAN

Checked in patients and confirmed registration information.

Maintained accurate records of insurance and prescription cards in EPIC system.

Verify insurance eligibility daily for scheduled patients and complete check in and check out processes including handling payments, making follow up appointments and managing patients recall.

Ensure all required documents are prepared for appointments.

Review and manage CC charts, RX responses, my chart messages and other follow ups from all providers or patients.

Direct calls to appropriate providers or create a telephone encounter for team to review.

Make reminder calls for upcoming appointments and send reminder letters or messages as needed.

Prepare next day morning, huddle materials and the provider's schedules.

Print daily reports of ER or hospital admissions to arrange follow-up and communicate with the appropriate provider and team for review.

Proficient in electronic health records (EPIC), Artera, Microsoft and Tiger.

Excellent communication skills, ability to maintain patient confidentiality, able to multitask can handle a variety administration tasks and patient facing responsibilities.

• Ensured timely and precise payroll distribution through meticulous verification.
• Streamlined recruitment process by aligning candidates with appropriate roles.
• Processed necessary documentation for new hires to meet legal requirements.
• Cultivated strong client relationships to guarantee satisfaction with services.
• Facilitated orientation programs to ensure understanding of workplace guidelines and requirements.
• Administered drug screening processes to maintain workplace standards.
• Enhanced onboarding process through involvement in strategic marketing and recruitment activities.

• Coordinated worker placement based on departmental requirements.
• Ensured smooth transition of workers by managing check-in and check-out processes.
• Prepared and distributed an organized document tracking employee work hours and departmental assignments for payroll coordination.

• Directed workforce of 25 staff members.
• Participated in onboarding and development of new team members.
• Prepared detailed records of sales, labor hours, and inventory estimates while ensuring cash register accuracy.

• Received tax forms with payments attached.
• Research payers tax ID number for confirmation on money owed, tax year, as well as which form needed to be filed. It was critical that the information was input correctly.
• Any tax form with a payment of $10,000 or above had to be worked separately and hand walked to the secured section of the Federal Reserve. A special clearance was required for this & I was given a Fed. Badge for access to documents.