Summary
Overview
Work History
Education
Skills
Timeline
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Carrie Colyer

Morehead,KY

Summary

Dynamic and detail-oriented professional with experience at Camden-Carroll Library, excelling in information literacy and teamwork. Proven ability to enhance library operations through effective shelving and circulation desk management. Recognized for strong organizational skills and a commitment to creating a welcoming environment for students and patrons alike.

Overview

3
3
years of professional experience

Work History

Library Student Worker

Camden-Carroll Library, Morehead State University
01.2025 - Current
  • Improved library atmosphere by maintaining a clean and quiet environment conducive to study and learning.
  • Reorganized shelving sections resulting in optimal space usage.
  • Developed strong organizational skills through sorting returned items into proper categories for reshelving purposes.
  • Assisted students with troubleshooting common computer problems.
  • Used Dewey Decimal System to accurately shelve library collections.
  • Performed routine library services such as checking out books, periodicals and other materials.

Barista

Starbucks, Aramark, Morehead State University
09.2024 - 01.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Fuel Center Clerk

Kroger
05.2024 - 08.2024
  • Contributed to increasing sales by upselling additional products or services when appropriate.
  • Assisted customers with fueling needs, providing information on fuel types and pumping procedures.
  • Maintained up-to-date knowledge on company policies and procedures, ensuring consistent adherence to guidelines.
  • Kept detailed records of all transactions, assisting in accurate financial reporting for the fuel center operations.
  • Monitored fuel levels in storage tanks, ensuring adequate supply for customer needs.
  • Handled emergency situations calmly and efficiently while prioritizing the safety of both customers and staff members.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.

Crew Member

McDonald's
05.2023 - 05.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Provided exceptional customer service, addressing concerns or issues promptly and professionally.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Promoted a positive work environment through effective communication and teamwork among staff members.
  • Trained new team members on procedures, customer service, and sales techniques.

Crew Member

Dairy Queen Grill & Chill
06.2022 - 05.2023
  • Collaborated with team members to complete orders.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Assisted other team members to achieve goals.
  • Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
  • Became familiar with products to answer questions and make suggestions.
  • Addressed guest needs, questions, or concerns to create optimum experience onboard.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.

Education

BBA - Business Management

Morehead State University
Morehead, KY
05-2028

High School Diploma -

Lakeside Christian Academy
Morehead
05-2024

Skills

  • Information literacy
  • Customer Service
  • Microsoft Excel
  • Basic computer troubleshooting
  • Teamwork
  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cleanliness
  • Patience and empathy
  • Effective communication

Timeline

Library Student Worker

Camden-Carroll Library, Morehead State University
01.2025 - Current

Barista

Starbucks, Aramark, Morehead State University
09.2024 - 01.2025

Fuel Center Clerk

Kroger
05.2024 - 08.2024

Crew Member

McDonald's
05.2023 - 05.2024

Crew Member

Dairy Queen Grill & Chill
06.2022 - 05.2023

BBA - Business Management

Morehead State University

High School Diploma -

Lakeside Christian Academy

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Carrie Colyer