Carrie Cone
Retail Management
Middlesex,NC
Summary
Successful Executive with over 20 years of demonstrated ability in delivering mission-critical results. Offering outstanding communication and cross-cultural team management skills. Entrepreneurial attitude for optimal profitability. Ambitious team leader adept at creating strategic alliances with organizational leaders and effectively aligning with and supporting key business initiatives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Executive Team Leader
Target
04.2022 - Current
- Influenced across multiple corporate levels and program partners.
- Built important relationships to address pressing needs in community.
- Worked independently and used resourcefulness when confronted with ambiguity.
- Supported leadership by creating schedules to accommodate customers and team members.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Interviewed, recruited and trained new onboarding candidates.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Located bottlenecks to streamline existing processes.
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
Executive Team Leader, Sales Floor
Target
08.2019 - 04.2022
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Communication with customers professionally and proactively to provide product information and advice.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Utilized customer feedback to improve services and apply best practices.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Interviewed, recruited and trained new onboarding candidates.
- Identified trends and assessed opportunities to improve processes and execution.
- Established and implemented departmental policies, goals and objectives.
- Located bottlenecks to streamline existing processes.
Executive Team Leader, Logistics Operations
Target
06.2012 - 08.2019
- Mentored employees to help improve skills and enable team members to become peak performers on job.
- Built relationships with team members to encourage willingness to address concerns and issues.
- Recruited and hired talented individuals bringing depth and experience to organization.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Interviewed, recruited and trained new onboarding candidates.
- Identified trends and assessed opportunities to improve processes and execution.
- Established clear and competitive goals, growth roadmaps, and strategic business plans.
- Located bottlenecks to streamline existing processes.
- Anticipated and tracked operational and tactical risks to provide strategic solutions.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Monitored logistics performance and identified improvement opportunities.
- Selected, trained and developed logistics personnel to achieve high-performing teams.
Store Manager
Sears
06.1991 - 05.2012
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Interacted well with customers to build connections and nurture relationships.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Arts -
University of South Florida
Tampa, FL06.1994
Skills
- Cross-Cultural Communications
- Execution of Merchandising Plans
- Analytical Skills
- Product Analysis
- Inventory Accuracy
- Staff Management
- Profit and Loss Statements
- Freight Flow
- Inventory Control Processes
- Business Development and Planning
- Procedure Implementation
- Budget Allocations
- Special Projects
- Interpersonal Skills
- Team Leadership
- Organizational Restructure and Change
- Project Management
- Compliance Requirements
- Cultural Awareness
- Professional Relationships
- Training and Development
- Multimillion-Dollar P&L Management
- Operations Management
- Staff Motivation
- Community Engagement
- Goals and Performance
- Team Development
Certification
Certification
- Food Safety Certification - National Registry of Food Safety Professionals
- CPR/AED Certification
Timeline
Executive Team Leader
Target
04.2022 - Current
Executive Team Leader, Sales Floor
Target
08.2019 - 04.2022
Executive Team Leader, Logistics Operations
Target
06.2012 - 08.2019
Store Manager
Sears
06.1991 - 05.2012
Bachelor of Arts -
University of South Florida
Certification
- Food Safety Certification - National Registry of Food Safety Professionals
- CPR/AED Certification
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