Carrie Crosby
Bumpass,VA
Summary
Meticulous and systematic Administrative Assistant skilled in organizing, planning and managing daily clerical needs. Bringing solid expertise in coordinating documents, reports and records, handling correspondence and managing deliveries. Skilled in oral and written communication, team leadership and relationship-building.
Overview
7
7
years of professional experience
Work History
Attendance and Truancy Support Specialist
Louisa County Public Schools
Mineral, VA
08.2023 - Current
- Develops and implements strategies to improve attendance and reduce truancy rates in the school district
- Coordinates with administration and school social worker to develop strategies for addressing chronic truancy cases
- Collaborates with school counselors and psychologists to identify underlying causes of truancy and develop targeted interventions
- Collaborates with local community organizations to provide resources and support to students and families experiencing attendance challenges
- Analyzes attendance data to identify patterns and trends, and make recommendations for interventions and strategies to improve overall attendance rates in the school district.
Library Secretary
Louisa County Middle School
07.2022 - 07.2023
- Recognized as the LCMS staff member of the month for March 2023
- Assisted in managing the library budget and ordered new books/materials as needed
- Coordinated and promoted library programs and events
- Assisted with maintaining the library catalog by regularly updating and organizing book information to ensure accurate and efficient searching for students and staff
- Maintained the library's online catalog, ensuring that it is regularly updated with new books and resources
- Created and managed a system to track overdue books and sent reminders to students and parents
- Created and maintained a positive and welcoming environment in the library for students, staff, and visitors.
Receptionist and User Success Agent - Finance Department
University of Virginia
Charlottesville, VA
03.2022 - 06.2022
- Assisted Directors with calendar management and expense tracking
- Provided administrative support for special projects such as editing and updating the employee Guide, updating Sympa mailing lists, etc
- Organized events within and outside of the finance office with an attendance of up to 100 people (venue reservations, catering, etc.)
- Managed and maintained the inventory of office supplies, including ordering and restocking as needed
- Coordinated with the finance team to identify and implement cost-saving measures, such as negotiating lower prices with vendors or streamlining procurement processes
- Served as the main point of contact for visitors and guests, providing a warm and welcoming environment and addressing their needs and inquiries
- Developed and maintained a comprehensive knowledge base for the finance department, including documentation on processes, procedures, and frequently asked questions
- Assisted in providing training and support for new receptionists and user success agents, ensuring that they are familiar with the finance department's processes, procedures, and customer support standards.
Executive Assistant and Office Manager
EZLinks Golf, LLC. / Integrated Business Systems, Inc.
Richmond, VA
11.2016 - 09.2018
- Planned and coordinated internal business meetings, office events, and corporate parties
- Supported Executives in the acquisition between EZLinks Golf and Integrated Business Systems
- Organized 'User Conference' as well as travel accommodations for 21 employees from around the country
- As the liaison to the Executive Vice President attended and recorded Weekly Leadership Meetings with a team of 5 executives
- Assisted HR with recruiting, resume reviewing, and interviewing potential employees
- Maintained and organized professional and personal calendars for both the Owner/CEO as well as the Vice President
- Managed travel arrangements and processed expense reports for top executives, ensuring accuracy and timely reimbursement
- Reviewed and edited professional documents including legal correspondence, contracts, sensitive emails, company newsletters, commercial scripts, etc
- Approved invoices for payment as well as hiring/firing of vendors; i.e.: cable, phone, coffee services, etc
- Developed and implemented office policies and procedures
- Coordinated and managed office renovation projects.
Education
Virginia Commonwealth University
Richmond, VASkills
- Greeting visitors
- Data entry
- Receptionist
- Customer support
- Calendar management
- Correspondence handling
- Administrative support
- Event planning
- Accounts Payable assistance
- Supply ordering and reporting
- Meeting planning and coordination
- Travel coordination
- Confidentiality management
- Expense reporting
- Document reviewing and editing
- Vendor management
- Canva
- Office Equipment
- ChromeRiver
- Oracle
- Destiny Catalog
Timeline
Attendance and Truancy Support Specialist
Louisa County Public Schools
08.2023 - Current
Library Secretary
Louisa County Middle School
07.2022 - 07.2023
Receptionist and User Success Agent - Finance Department
University of Virginia
03.2022 - 06.2022
Executive Assistant and Office Manager
EZLinks Golf, LLC. / Integrated Business Systems, Inc.
11.2016 - 09.2018
Virginia Commonwealth University
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