Summary
Overview
Work History
Education
Skills
Timeline
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CARRIE DALLAS

Savannah,NY

Summary

To obtain the position of the Life Enrichment Director at Seneca Lake Terrace Senior Assisted Living Center. Adaptable individual known for developing professional rapport, putting together fantastic activities and effectively managing staff. An energetic Life Enrichment Director with exceptional organizational, leadership and interpersonal skills.

Overview

19
19
years of professional experience

Work History

Customer Service Representative

Integrity Tax Services INC.
Wolcott, NY
01.2022 - Current
  • Process confidential tax information
  • Perform store opening and closing duties, including cash drawer and bank deposits
  • Answer high volume incoming calls, while handling in person inquires as well
  • Worked as a team member performing cashier duties, product assistance and cleaning
  • Expressed appreciation and invited clients to return to this office
  • Maintained calendars for appointments
  • File and maintain records
  • Return calls to clients inquiring about our services and setting appointments

Life Enrichment Director

Seneca Lake Terrace
Geneva, NY
05.2021 - 09.2021
  • Collaborated with staff and management team to understand the ways in which activities can promote healing and belonging
  • Conducted needed assessments to ascertain physical, cognitive and emotional abilities
  • Determined individual interests and expectations regarding leisure time
  • Overseeing the the use of avail;able finances
  • Developed an activities program that was sufficiently diverse and sensitive to our residents
  • Purchased supplies for all activities
  • Advertising events well in advance of their scheduled time
  • Supervising and participating in events alongside staff and residents
  • Compiling periodic reports that outline success, constraints, and the way forward
  • Budgeting and Marketing
  • Word programs
  • Outreach
  • Write ups
  • Processing following

Direct Support Professional/Day Hab Instructor/Assistant Manager

The Arc of Wayne
Newark, NY
07.2006 - 05.2021
  • Direct care with mentally disabled individuals
  • Staff schedules, filled out and filled in where needed
  • Management of money
  • Monthly summaries of individuals activities and goals
  • Planned and carried out daily activities and outings
  • Planned outside outings
  • Organized day trips
  • Planned meals
  • Shopped and prepared for planned meals
  • Planned birthday and holiday parties
  • Planned and assisted in vacations
  • Communication between families
  • Medication administration
  • Completion of any doctor appointments
  • Staff Write ups
  • Supervision of staff
  • Budgeting
  • Word programs

Education

Liberal Arts -

Everest Institute
Rochester, NY
05.2010

High school or equivalent - Business Management

Sodus Central High School
Sodus, NY
06.2002

Skills

  • Bloodborne Pathogen's
  • Corona virus safety
  • Mandated Reporter
  • Sexual Harassment in the work place
  • HIPA
  • PPE
  • Fire Safety
  • First Responder
  • SCIP Trained
  • CPR/AED/First Aid certified
  • Therap Documentation
  • Hoyer/Sera lift
  • Organized
  • Time Management
  • Data Entry and collection
  • Blockworks Academy Training
  • Active Listener
  • Multi tasking and prioritizing
  • Customer Service
  • Written and verbal communications
  • Dependability
  • Professional Etiquette

Timeline

Customer Service Representative

Integrity Tax Services INC.
01.2022 - Current

Life Enrichment Director

Seneca Lake Terrace
05.2021 - 09.2021

Direct Support Professional/Day Hab Instructor/Assistant Manager

The Arc of Wayne
07.2006 - 05.2021

Liberal Arts -

Everest Institute

High school or equivalent - Business Management

Sodus Central High School

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CARRIE DALLAS