Developed high-performing teams by providing mentorship, guidance, and opportunities for professional growth.
Enhanced team collaboration through regular communication, goal setting, and performance evaluations
Cultivated a positive work environment that fostered employee engagement and boosted overall team morale.
Store Trainer & Wedding Registry Consultant
Bed Bath & Beyond
01.2005 - 10.2005
Boosted sales productivity by conducting comprehensive product knowledge training sessions, enabling staff to confidently recommend items and upsell effectively.
Streamlined onboarding process for new hires, reducing time spent on initial orientation and ensuring a smoother transition into their roles.
Provided hands-on assistance with daily tasks when necessary, helping reinforce learned concepts in real-time work scenarios for maximum retention.
Academic Counselor
University of Phoenix, Central Administration
Phoenix, AZ
10.2003 - 01.2005
Maintained confidentiality while managing sensitive information related to students'' personal and academic histories.
Utilized strong organizational skills to maintain accurate records of all student interactions and interventions.
Assisted in the development of academic plans, setting achievable goals for students'' educational progress.
Implemented data-driven decision-making processes to monitor and continually improve student outcomes.
Academic Counselor Online
University of Phoenix Online Campus
Phoenix, AZ
11.2002 - 10.2023
Maintained confidentiality while managing sensitive information related to students'' personal and academic histories.
Utilized strong organizational skills to maintain accurate records of all student interactions and interventions.
Assisted in the development of academic plans, setting achievable goals for students'' educational progress.
Conducted comprehensive evaluations of students'' academic needs, recommending appropriate resources and services.
Research Analyst
Costar Realty Information, Inc.
Mason, OH
08.1999 - 11.2021
Tracked and studied commercial real estate transactions throughout the United States.
Performed extensive phone and internet research to determine space availability, lease terms, square footage, rental rates, and contact information.
Recruited, trained, and mentored new employees.
Monitored field researcher researcher productivity.