Confident, dependable and high energy multitasking communicator with ten years’ experience taking risks to solve problems, thinks outside the box and is motivated to accomplish any request.
Overview
8
8
years of professional experience
Work History
Shipping and Receiving Coordinator
Harley Davidson Inc
Woodstock, IL
01.2021 - Current
Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
Unpacked, examined and routed incoming shipments, rejected damaged items, recorded shortages and corresponded with [Job title] to rectify damages and shortages.
Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
Lead Bartender
Benton Street Tap/ The Cabin
Woodstock , IL
01.2017 - 01.2020
To organize, manage, and maintain the order of the establishment and ensure customer satisfaction.
Clean and sanitize both establishments daily.
Ensure proper scheduling among employees.
Maintain liquor and beer deliveries.
Cover shifts when needed.
Guarantee customer satisfaction.
Secure the premises on a nightly basis.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Monitored patrons to keep alcohol consumption at designated levels.
Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
Promoted products to customers to enhance bill totals with high-profit items.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
Made product recommendations to customers based on preference, food pairings and special promotions.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Balanced tills, handled cash, processed credit card payment batches and prepared bank deposits.
Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
Server
Waffle House
01.2015 - 01.2016
To take the food and beverage orders of the patrons, and maintain customer satisfaction.
Clean and sanitize the dining area after patrons have completed their meals.
Collect payment from patrons.
Fill all condiment containers on tables.
Stock service areas with the needed amenities.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Substitute Teacher/ Floater
A Child's World
01.2015 - 01.2015
Provide childcare as needed.
Follow instructions left by lead teacher.
Manage children's behavior and classroom order.
Read, understand and follow the curriculum left by lead teacher.
Proctored standardized tests by adhering to strict requirements while completing student records.
Assisted fellow teachers with assignments, special projects, tests, administrative updates and grading as needed.
Built and strengthened positive relationships with students, parents and teaching staff.
Taught students fundamental building blocks and advanced concepts.
Studied various school subjects to better understand content and assist with projects and assignments.
Maintained student attendance and assignment records to prevent lapses during teacher absences.
Educated students in various subjects to provide seamless transition during absence of head teacher.
Liaised with teachers to develop cohesive educational plans and improve student support.
Field Wireman
United States Marine Corps, Corporal
01.2011 - 01.2014
Constructed, operated and maintained wire networks to link key outposts, control points and headquarters.
Installed telephones and switchboards, laid wire and cable, and located wire system faults.
Managed inventory of telecommunications gear as well as inventory lists for field operations.
Maintained accountability of junior Marines.
Maintained open lines of communication during field operations.
Troubleshot problems with newly installed and repaired systems to trace faults and achieve desired functionality.
Updated distribution systems by replacing worn and outdated electrical components with new and more efficient parts.
Worked well under pressure and in different physical positions and environmental conditions to complete work on-schedule and on-budget.
Coordinated with other trades to organize schedules and meet project timelines.
Adhered to strict federal and corporate rules to help ensure the overall safety of all workers and members of the public.
Assessed job sites for cleanliness and organization and loaded trucks with materials at completion of shift.
Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.
Improved operations by working with team members and customers to find workable solutions.
Created new programs that resulted in increasing productivity and customer satisfaction.
Education
Communication-Electronic School
Trains Marines in ground electronics maintenance, tactical communications, and air control/anti-air warfare operations and maintenance in order to ensure commanders at all levels within the Marine Corps have the ability to exercise command and control throughout the operational environment. -
Some College (No Degree) - Physical Therapy Assisting
McHenry County College
Crystal Lake, IL
Skills
CPR, Stress management, Personnel management, Communication, Capable problem solver, Detail oriented, Resource management, Logistics, Microsoft Word, Microsoft Excel, Leadership
Cable
CPR
Customer satisfaction
Detail oriented
Electronics
Inventory
Leadership
Logistics
Microsoft Excel
Microsoft Word
Networks
Personnel management
Problem solver
Read
Scheduling
Stress management
Tables
Teacher
Telecommunications
Telephones
Suggestive selling
Health codes compliance
Outstanding customer service
Marketing and sales experience
Cash and credit transactions
Time management
Relationship building
Planning
Work ethic
Coordination
Shipment Inspection
Order Checking
Workflow Planning
Materials Estimations
Materials Requisition
Box and Container Packing
Vendor Relationships
Formal Grievance Handling
Data Documentation
Invoice and Manifest Review
Shipping and Receiving Processes
Additional Information
Awards & Honors
, Marine Corps Good Conduct Medal, National Defense Service Medal, Global War on Terrorism Service Medal
Timeline
Shipping and Receiving Coordinator
Harley Davidson Inc
01.2021 - Current
Lead Bartender
Benton Street Tap/ The Cabin
01.2017 - 01.2020
Server
Waffle House
01.2015 - 01.2016
Substitute Teacher/ Floater
A Child's World
01.2015 - 01.2015
Field Wireman
United States Marine Corps, Corporal
01.2011 - 01.2014
Communication-Electronic School
Trains Marines in ground electronics maintenance, tactical communications, and air control/anti-air warfare operations and maintenance in order to ensure commanders at all levels within the Marine Corps have the ability to exercise command and control throughout the operational environment. -
Some College (No Degree) - Physical Therapy Assisting
McHenry County College
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