Summary
Overview
Work History
Education
Skills
Timeline
Carrie Disharoon

Carrie Disharoon

Plainfield,IN

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.

Overview

32
32
years of professional experience

Work History

Material Handler

GXO
04.2022 - Current
  • Operated pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
  • Assembled orders and packed items for shipment.

Orderfiller

Chewy
01.2020 - 10.2022
  • Picked and packed order items.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.

Head Cashier

Lowes Companies Inc
02.2017 - 09.2019
  • Managed 21 cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations
  • Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contribution
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels
  • Helped management develop employee improvement plans and motivate team members to continually improve

Apparel Clerk

Walmart
05.2013 - 04.2017
  • Maintained loss prevention standards by monitoring and observing customers on sales floor
  • Completed all daily tasks and special assignments with efficient and quality-driven approach.
  • Displayed and organized products in store to help customers locate products easily
  • Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items

Head Cashier

Lowes Companies Inc
09.2003 - 07.2006
  • Managed 17 cashiers and service staff , correcting problems, boosting efficiency to optimize team operations.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions
  • Resolved escalated customer disputes with special actions such as discounts
  • Managed staffing levels to provide optimal support for cash register operations
  • Helped management develop employee improvement plans and motivate team members to continually improve

Accounting Clerk

Freedom 1st Federal Credit Union
01.1991 - 06.1994
  • Reconciled all types of bank accounts with updated information.
  • Performed wide range of data entry, including expenses and sales.
  • Provided key clerical and administrative support to senior accounting staff.
  • Balanced reports to submit for approval and verification.
  • Investigated and resolved internal accounting variances.

Education

Secretarial training certificate - Accounting and Business Management

Attended Wichita State University, Wichita, KS

Skills

  • Clerical support
  • Data entry
  • Computer skills in Windows 10 Microsoft Outlook
  • Able to maintain confidentiality
  • 60 wpm
  • 25 years excellent customer service in person and over telephone

Timeline

Material Handler - GXO
04.2022 - Current
Orderfiller - Chewy
01.2020 - 10.2022
Head Cashier - Lowes Companies Inc
02.2017 - 09.2019
Apparel Clerk - Walmart
05.2013 - 04.2017
Head Cashier - Lowes Companies Inc
09.2003 - 07.2006
Accounting Clerk - Freedom 1st Federal Credit Union
01.1991 - 06.1994
Attended Wichita State University - Secretarial training certificate, Accounting and Business Management
Carrie Disharoon