Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carrie Dominguez

Bronx,NY

Summary

Proactive Patient Transporter with comprehensive experience in ensuring patient safety and comfort during transport. Skilled in training new team members, reducing patient anxiety through clear communication, and maintaining equipment hygiene. Committed to promoting teamwork and patient dignity while delivering high-quality care across various departments.

Professional healthcare support specialist with strong focus on patient care and safety. Skilled in efficiently transporting patients, ensuring comfort, and maintaining confidentiality. Known for effective teamwork, adaptability, and achieving positive outcomes in fast-paced environments. Reliable, compassionate, and well-versed in handling medical equipment and adhering to protocols.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Patient Transporter

Lincoln Hospital
Bronx, NY
08.2022 - 07.2024
  • Warmly greeted patients and visitors and made each feel welcome.
  • Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
  • Reduced patient anxiety during transport by maintaining open communication and answering questions.
  • Maintained cleanliness of transport equipment to minimize infection risk for patients and staff.
  • Ensured patient safety by properly positioning patients on stretchers, wheelchairs, and other transport equipment.
  • Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
  • Maintained strong professional relationships with colleagues across various departments, promoting teamwork for efficient patient care delivery.
  • Promoted a positive and inclusive work environment by demonstrating respect, empathy, and professionalism towards colleagues, patients, and visitors.
  • Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
  • Acted as an advocate for patients'' needs while being transported around the facility, ensuring their dignity was preserved at all times.
  • Assisted in the transfer of critically ill patients within the hospital, demonstrating exceptional attention to detail and medical protocol adherence.

Front End Supervisor

Home Depot
11.2011 - 12.2018
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.
  • Managed customer returns and exchanges efficiently, ensuring a smooth process for both customers and employees.
  • Monitored cashier performance metrics to identify areas for improvement and implement corrective actions as needed.
  • Monitored cash drawers in [Number] checkout stations to verify adequate cash supply.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
  • Enhanced customer satisfaction by effectively managing front-end operations and addressing customer concerns promptly.
  • Coached and mentored team members for better performance, leading to higher levels of productivity and job satisfaction.
  • Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

Sales Associate

Bed Bath & Beyond
11.2005 - 01.2011
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.

Education

GED -

Educational Opportunity Center
Bronx, NY
12-2004

Skills

  • Patient Communication
  • Patient Safety
  • Patient confidentiality
  • Customer Service
  • Infection Control
  • Mortuary collaboration

Certification

  • Basic Life Support (BLS) Certification - American Heart Association.

Timeline

Patient Transporter

Lincoln Hospital
08.2022 - 07.2024

Front End Supervisor

Home Depot
11.2011 - 12.2018

Sales Associate

Bed Bath & Beyond
11.2005 - 01.2011

GED -

Educational Opportunity Center

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Carrie Dominguez