Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Carrie Douglas

Terre Haute,IN

Summary

Passionate professional with commitment to supporting clients in all aspects of their needs. Excellent communication and relationship building skills with diverse audiences. Friendly and engaging with strong team collaboration abilities.

Overview

19
19
years of professional experience
1
1
Certification

Work History

SGL-Program Coordinator/QIDP

Child-Adult Resource Svc
Rockville, IN
01.2010 - Current
  • Serving as an Advocate - Program Coordinator/ QIDP for 30 Individuals (Clients) with intellectual/developmental disabilities.
  • Continued review of human rights with annual preparation and submission - Human Rights Committee.
  • Experience with Bureau of Disability Services
  • Maintain up-to-date records related to program activities. Review/approval of Staff time for documentation of all Clients notes in the SGL Program daily - for a 24/7 group home time review.
  • Manage the day-to-day operations of the program, ensuring compliance with applicable policies and regulations.
  • Provide guidance and support to program participants in navigating resources, services, and opportunities.
  • Coordinate meetings to communicate updates, gather feedback, and align on Clients' plans and goals to ensure effective implementation of program initiatives and collaboration of ideas to help those in services.
  • Develop and implemented program activities according to established goals and objectives.
  • Organize special events related to the promotion or awareness of the program's mission or purpose.
  • Provide Crisis Prevention Intervention (CPI) training (Certification with Crisis Prevention Institute) to all new employees to ensure training in redirection strategies, communication, and safety interventions.
  • Conduct/ complete investigations within all Clients in the SGL program for all incident reports to rule out any possible abuse/neglect/exploitation.
  • Review all new referrals received for possible group home placement. Complete the intake process with each new Client.
  • Coordination of all Psychiatric services of those in Psychiatry, within the SGL program.
  • Coordination of Vocational Rehabilitation services for anyone in the SGL program seeking employment.

Adult Day Training Supervisor

ResCare (CAKY) - Winchester
Winchester, KY
09.2005 - 01.2010
  • Conducted monthly meetings with team members to discuss upcoming events, trainings, review of clients wants/ needs/ goals.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Directed and supervised team of 20 employees in daily operations and timekeeping for all employees.
  • Maintained scheduling of events/ activities for 60 Clients with intellectual/developmental disabilities.
  • Ensure completion of Client's goals monthly with data review.

Education

Associate of Science -

Ivy Tech Community College
Terre Haute, IN
12-2023

Skills

  • Advocacy
  • Human Rights
  • Program management
  • Human resources understanding
  • Staff development
  • Program scheduling and training coordination
  • Team building
  • Crisis Intervention
  • Knowledge of SGL state regulations

Certification

  • Certified Instructor (2016 - current) - Crisis Prevention Institute -Behavior/ communication training to offer redirection techniques and emergency disengagement
  • INARF Provider Investigation Training - Incident review with investigation detailed training per Indiana state regulations
  • TB Skin Test training and evaluation certification - TB skin test review
  • CPR/First Aid Certification - current
  • For Hire Endorsement - current
  • Core A/B medication administration training

Timeline

SGL-Program Coordinator/QIDP

Child-Adult Resource Svc
01.2010 - Current

Adult Day Training Supervisor

ResCare (CAKY) - Winchester
09.2005 - 01.2010

Associate of Science -

Ivy Tech Community College

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Carrie Douglas