Summary
Overview
Work History
Education
Skills
Websites
Timeline
BusinessDevelopmentManager
Carrie Dunlap

Carrie Dunlap

Glendale,AZ

Summary

Dedicated and experienced Instructional Designer with a robust background in training program design and development. Striving to leverage skills and knowledge to contribute to the growth and success of a dynamic organization.

Overview

9
9
years of professional experience

Work History

Training Specialist II

STChealth
10.2022 - Current
  • Deliver Top-Quality Training Solutions and Drive Organizational Growth.
  • Pinpoint performance gaps and propose innovative solutions, resulting in enhanced training effectiveness and organizational success.
  • Design and develop engaging e-learning courses, leveraging profound understanding of instructional design principles to captivate and educate learners.
  • Proficiently manage the LMS system, ensuring seamless education delivery and tracking progress.
  • Coordinate client checkpoint meetings, nurturing strong relationships and ensuring that training initiatives align with client objectives.
  • Created a positive learning environment by incorporating adult learning principles into all instructional designs.
  • Spearheaded updates to existing training materials to maintain relevance with industry best practices and evolving organizational needs.
  • Supported the professional development of fellow trainers by providing constructive feedback and sharing insights on effective teaching methodologies.
  • Collected data on program effectiveness to develop modifications and improvements to curricula.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Documented participation and evaluated learning for each participant.
  • Assessed additional needs based on training progress and collaborated with management to meet requirements.

Training Specialist I

STChealth
04.2021 - 10.2022
  • Ignited Training Excellence and Drove Learning Innovation.
  • Pioneered in-depth research, conceptualization, and the intricate design of cutting-edge training programs, fostering enriched learning experiences.
  • Assisted in analyzing and assessing training and development needs for organizations, departments and individuals.
  • Skillfully facilitated training sessions that fostered a dynamic and interactive learning environment that maximized participant engagement and knowledge retention.
  • Pioneered the design and implementation of training protocols.
  • Enhanced performance by developing and implementing comprehensive training programs.
  • Streamlined implementation process for new clients, resulting in a reduction of errors.
  • Evaluated training effectiveness using feedback surveys and assessments, making continuous improvements as needed.
  • Designed interactive e-learning modules, expanding access to training resources and fostering a culture of continuous learning.
  • Conducted regular needs assessments to ensure alignment of training initiatives with organizational goals and objectives.
  • Developed customized training materials including presentations, job aids, and facilitator guides for effective knowledge transfer.

Nuclear Lab Instructor/Site Manager

Professional On-Site Testing
03.2015 - 04.2021
  • Achieved Excellence in Nuclear Lab Training and Compliance.
  • Innovatively developed and meticulously crafted comprehensive training materials.
  • Conducted thorough assessments to identify employee strengths and areas for improvement, driving continuous performance enhancement.
  • Fostered dynamic collaboration with senior management, formulating strategic initiatives that effectively ensured regulatory compliance and operational excellence.
  • Expertly orchestrated training programs and rigorous testing for employees, upholding stringent safety and operational standards.
  • Proficiently identified skill gaps among team members, delivering targeted coaching to elevate their proficiency levels and productivity.
  • Spearheaded the certification process for new employees, aligning their skills with industry benchmarks and requirements.
  • Rigorously conducted internal audits to uphold and continuously improve quality and regulatory compliance, setting the gold standard in industry best practices.
  • Increased student comprehension of complex concepts through hands-on demonstrations and interactive experiments.
  • Introduced real-world applications to connect theoretical concepts with practical experiences, enhancing overall comprehension.
  • Evaluated student performance through assessments and provided constructive feedback for growth and improvement.
  • Assisted students with the proper use of laboratory equipment, reducing accidents and improving results.
  • Provided individualized support for students struggling with course material, leading to a higher success rate among participants.
  • Adapted instructional techniques to accommodate diverse learning styles and backgrounds among students.
  • Established clear expectations for both behavior and academic performance from the beginning to foster a productive learning environment.

Education

Master of Information Security -

Southern New Hampshire University
Manchester, NH

Bachelor of Science -

SUNY Oswego
Oswego, NY

Skills

  • Instructional Design
  • ADDIE process, developing learning objectives, curriculum design, training evaluation
  • E-learning and Virtual Instructor Led Training Development
  • Articulate Storyline 360, Articulate Rise 360, Vyond, Microsoft PowerPoint, Canva, Descript, Storyboarding, learner videos, gamification, microlearning, assessment and evaluation, learner guides, leader guides, video editing
  • Learning Management System Management (Tovuti)
  • Project Management
  • Online Training Experience
  • Training Program Design
  • Project Implementation
  • Performance Assessment
  • Reference Material Development
  • Training Program Development
  • Virtual Training

Timeline

Training Specialist II

STChealth
10.2022 - Current

Training Specialist I

STChealth
04.2021 - 10.2022

Nuclear Lab Instructor/Site Manager

Professional On-Site Testing
03.2015 - 04.2021

Master of Information Security -

Southern New Hampshire University

Bachelor of Science -

SUNY Oswego

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Carrie Dunlap