Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Hi, I’m

Carrie Dweck

Suffern,NY
Carrie Dweck

Summary

Results-driven Global Leader with a forward-thinking approach centered on customer success and competitive growth. Demonstrated record of success in collaborating, building successful teams and managing profitable partnerships.

Strong background in identifying opportunities and implementing practical business strategies with commitment to staying informed about latest trends, technologies and best practices.

Overview

27
years of professional experience

Work History

Mastercard

Vice President, Global Account Management,
12.2006 - Current

Job overview

  • Critical and highly visible leadership position implementing the global strategy for C&I's strategic customer base while influencing best in class regional engagement.
  • Lead customer facing global team for one of MasterCard's largest growing Fintech, Ethoca.
  • Responsible for global Account Management for Financial Institutions, Merchants and Channel Partner segments (1,400 customers in 2023)
  • Grow and protect revenues innovations and efficiencies drove 23% growth rates 22/23. Incremental revenues of $8.3MM 2023.
  • Identified optimization opportunities that at scale drove $15MM+ in new revenues
  • Launched new product to provide digital receipts through digital banking channels (50MM+ customers)
  • Grow partnerships with key strategic customers across theworld's largest banks, digital partners and merchants. - Manage all aspects of relationship, contracts, customer success.
  • Manage talent of highly successful business development and account management professionals.

Mastercard

Vice President, Account Management, Key Markets
03.2016 - 02.2022

Job overview

  • Vice President, Global Account Lead, Cyber & Intelligence, Mastercard
  • Lead all Global Fraud, Risk & Cyber Intelligence business development and optimization efforts for Mastercard's largest Issuing partner, Citibank.
  • Manage over $125MM in Risk and Cyber service revenues
  • Evaluated all new product and services falling under Risk & Intelligence global investment funding
  • Launched new market disgusting solution through Citi digital banking - Citi Card Control Hub, driving 30% increase in digital engagement.
  • Proven successful commercial engagements across lifecycle of fraud and risk (AI, Digital Currencies, Dispute Optimization, Open Banking)
  • Lead Culture and Engagement for global team of 70+ driving the highest employee survey scores for last 3 years.

Mastercard

Vice President of Account Development
08.2010 - 03.2016

Job overview

  • Lead global team to manage and grow Mastercard's loyalty relationships for top 10 Global Key Accounts.
  • Manage support for 180MM cards with annual revenue of $26MM.
  • Expand product and program capabilities and design and improve existing products.
  • Achieved double digit revenue growth while leading end to end execution and strategies of innovative breakthrough solutions including aoyalty acquired company for merchant offers.
  • Expanded MasterCard loyalty services into non-banks executing $10MM incremental new revenue.

Mastercard

Senior Director, Business Development
12.2006 - 07.2010

Job overview

  • Supervise the management, enhancement and development of Norht America client relationships for Card Features and Benefits which serve to provide MasterCard with meaningful revenue streams ($100MM+)
  • Directed design and execution of new Account Management function for MasterCard Loyalty Services and created business transformation initiatives to drive performance, profit optimization and growth opportunities.
  • Grew team from 10 customers to over 100 in less than two years.
  • Managed servicing vendors and providers and drove strategic improvements to enhance operational and organizational efficiencies. (Y1 $20MM reduction in operational fees)


American Express

Director
01.1997 - 01.2006

Job overview

  • New Business Development and Marketing Professional, American Express
  • Leadership positions across Digital Transformation, Marketing, New Product Development, New Business Development, Strategic Relationship, Mergers & Acquisitions.
  • Led global team.

Education

Oxford Said Business School
Oxford, UK

Cyber Security For Business Leaders Certificate from Cyber Security For Business Leaders
12.2020

Georgia Tech
Atlanta, GA

MBA from Marketing Management And Research
06.1997

SUNY Albany School of Business
Albany, NY

Bachelor of Science from Business Administration, Marketing And Management
05.1993

Skills

  • Relationship building and retention
  • Relationship building
  • Recruiting and Hiring
  • Business Development

Accomplishments

Patent Owner - US Patent & Trademark Office Museum, Sep 2017 - Patent owner for digital credential push to merchants.
Red Cross Missing Maps Lead - An open, collaborative project of hope co-founded by the American Red Cross
Steering Committee Lead for Professional Development Women in Leadership Network, Mastercard

Co-President, Women In Leadership, Rockland County

Advisory Board Member, Cyber Security in Schools, Suffern Central School District, NY

Awards:

Market Movers Award 2020 - Open Banking launch with Google and Citi
Exceptional Performance Award
For new market leading digital banking experience; Card Control Hub (Digital Receipts,Consumer Controls, Virtual Card Numbers)

AI for credit loss prediction

Timeline

Vice President, Account Management, Key Markets

Mastercard
03.2016 - 02.2022

Vice President of Account Development

Mastercard
08.2010 - 03.2016

Vice President, Global Account Management,

Mastercard
12.2006 - Current

Senior Director, Business Development

Mastercard
12.2006 - 07.2010

Director

American Express
01.1997 - 01.2006

Oxford Said Business School

Cyber Security For Business Leaders Certificate from Cyber Security For Business Leaders

Georgia Tech

MBA from Marketing Management And Research

SUNY Albany School of Business

Bachelor of Science from Business Administration, Marketing And Management

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Carrie Dweck