Summary
Overview
Work History
Education
Timeline
Generic

Carrie Dyke

White Cloud,MI

Summary

I am hard working and willing to learn new skills. I have been in customer service areas in one way or another for several years. I have learned more recently that I really enjoy the one-on-one interactions with customers. I like problem solving and researching ways to help.

Overview

16
16
years of professional experience

Work History

Cashier/Customer Service Cashier

Meijer
06.2024 - Current
  • Assisted customers with transactions and inquiries, ensuring positive shopping experiences.
  • Operated cash register efficiently, handling various payment methods accurately.
  • Processed customer transactions efficiently using point-of-sale systems.
  • Assisted customers with product inquiries, providing knowledgeable support and service.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.

Department Lead

IRWIN
12.2009 - 01.2020
  • Led team in achieving operational goals through effective delegation and workflow management.
  • Developed training materials to enhance staff understanding of processes and safety protocols.
  • Implemented process improvements that increased efficiency and reduced operational delays.
  • Monitored inventory levels, ensuring timely replenishment to meet departmental needs.
  • Resolved employee conflicts by fostering a collaborative work environment focused on mutual respect.
  • Utilized project management tools to track progress and drive accountability within the team.
  • Mentored new hires within the department, providing guidance on company policies and procedures as well as job-specific tasks.
  • Oversaw efficient inventory stocking and supply rotation.
  • Led team to achieve high performance standards through consistent coaching and feedback.
  • Improved department efficiency by streamlining processes and implementing time-saving strategies.
  • Delegated tasks efficiently, maximizing the use of resources while maintaining high-quality output from the team members.
  • Oversaw daily operations of the department, ensuring smooth workflow and adherence to deadlines.
  • Identified areas for improvement within the department, developing action plans to address those needs effectively.

Education

Newaygo High School
Newaygo, MI

No Degree -

Baker College
Fremont, MI

Timeline

Cashier/Customer Service Cashier

Meijer
06.2024 - Current

Department Lead

IRWIN
12.2009 - 01.2020

Newaygo High School

No Degree -

Baker College
Carrie Dyke