Hi, I’m
Carrie Emrick
Pasadena,MD
Summary
Results-driven business owner with forward-thinking approach centered on company success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
years of professional experience
Work History
Trendy Tides Boutique
Boutique Owner
03.2021 - Current
Job overview
- Managed team of full-time and part-time staff, trained new workers and monitored performance.
- Created comfortable and inviting boutique environment to make customers feel welcomed and happy to make purchases.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales.
- Empowered customers to make informed decisions by educating on product and service offerings and current industry trends.
- Oversaw merchandising strategies to effectively showcase all products with eye-catching displays.
- Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
- Prepared yearly and quarterly budgets as well as effective strategies to consistently meet financial targets.
- Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
- Capitalized on social media platforms to increase market awareness and recruit sales agents.
- Created and monitored promotional approaches to increase sales and profit levels.
- Stayed on track to exceed 20% growth by skillfully managing inventory and marketing strategies.
- Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
- Tracked store inventory and coordinated new purchases to keep adequate merchandise on hand for sustained sales
- Arranged multiple in store events that each brought in about $2500.00
The Cottage Boutique
Store Manager
10.2017 - 05.2019
Job overview
- Managed inventory control, cash control and store opening and closing procedures.
- Tracked and purchased styles on trend and increased apparel sales by 32% within 6 months.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Approved regular payroll submissions for employees.
- Rotated merchandise and displays to feature new products and promotions.
- Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Lane Bryant
Retail Store Sales Manager
12.2013 - 09.2017
Job overview
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Submitted reports to senior management to aid in business decision-making and planning.
- Created a customer focused environment to take the store from $85,000 to $102,000,000 in the first year of my management.
- Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Managed day-to-day staffing and handled scheduling for all store employees.
- Maintained company's visual merchandise standards through general housekeeping and planograms.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Exceeded targets by building, directing and motivating high-performing sales team.
- Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
- Mentored and trained numerous sales associates for two store locations.
- Assisted in driving sales through targeted product presentation and merchandising.
- Recruited and trained team members, as well as supported other departments with mentorship.
Education
New York Academy of ArtNew York, NY
No Degree from Interior Design
08.2024
Patapsco High School & Center For ArtsBaltimore, MD
High School Diploma
05.1993
University Overview
- Completed AP course in English and Chemistry
- Professional Development: 40 hour childcare certification
- Extracurricular Activities: Soccer and cheerleading
Skills
- Loss Prevention Training
- Product and Service Knowledge
- Customer Experience
- Store Layouts
- Driven and Determined
- Interpersonal Relations
- Staff Management
- Employee Performance Evaluations
- Sales Strategies
- Incident Response
- Task Delegation
- Professional Relationships
- Knowledge of multiple point of sale programs
- Efficient in social media platforms
Timeline
Boutique Owner
Trendy Tides Boutique
03.2021 - Current
Store Manager
The Cottage Boutique
10.2017 - 05.2019
Retail Store Sales Manager
Lane Bryant
12.2013 - 09.2017
New York Academy of Art
No Degree from Interior Design
Patapsco High School & Center For Arts
High School Diploma
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