Carrie Evans
Sturgis
Summary
I am a attentive Certified Medical Assistant with proven expertise at Beacon Healthcare Group in patient care. Skilled in prior authorizations and patient scheduling, I thrive in enhancing patient experiences and training staff. reducing wait times and encourage teamwork, I bring strong problem-solving abilities and a commitment to quality care.
Overview
16
16
years of professional experience
Work History
Certified Medical Assistant
Beacon Healthcare Group
08.2015 - Current
- Administered patient care procedures, ensuring compliance with medical protocols and safety standards.
- Assisted in the management of patient records using electronic health record systems for accuracy and efficiency.
- Coordinated patient appointments and follow-ups, improving scheduling efficiency and enhancing patient experience.
- Educated patients on treatment plans and medication usage, for better understanding and adherence to care guidelines.
- Trained new staff on clinical procedures and office protocols, promoting a cohesive team environment focused on quality care.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Accurately submitted Prior Authorizations for patient testing and medications.
Sales Associate
Retail Warehouse
04.2012 - 05.2015
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Developed strong relationships with customers, fostering loyalty and repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
RadioShack
10.2009 - 01.2012
- Delivered exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained accurate inventory levels through diligent stock management and organization.
- Assisted in training new associates on product knowledge and sales techniques.
- Given role of "Store Mobile Expert" went to monthly meetings to learn about new devices and new ways to bring in mobile customers, trained in technical assistance, remote troubleshooting and in- store support.
Education
Certificate - Supervision And Management
Glenoaks Community College
Centreville, MI05-2023
Associate of Applied Science - Business
GlenOaks Community College
Centreville, MI05-2015
Certificate - Certified Medical Assistant
Glenoaks Community College
Centreville, MI05-2015
Certificate - Microsoft
Glenoaks Community College
Centreville, MI05-2015
Skills
- Medical terminology
- Patient scheduling
- Prior Authorizations
- Referrals
- Patient Care
- Administrative
- Problem-solving
- Time management
- Multitasking and organization
- Basic life support
Timeline
Certified Medical Assistant
Beacon Healthcare Group
08.2015 - Current
Sales Associate
Retail Warehouse
04.2012 - 05.2015
Sales Associate
RadioShack
10.2009 - 01.2012
Certificate - Supervision And Management
Glenoaks Community College
Associate of Applied Science - Business
GlenOaks Community College
Certificate - Certified Medical Assistant
Glenoaks Community College
Certificate - Microsoft
Glenoaks Community College