Carrie Falotico

Over 16 years of clerical, administrative and office management skills. Over 25 years of providing Customer Service excellence in person, by phone and via electronic communication. Proven ability to successfully multi-task in fast paced, team-oriented environments. Exhibit outstanding written and verbal communication skills. Possess cumulative knowledge in all aspects of business environment, including product development, customer service, sales, marketing, purchasing, inventory maintenance, etc. Demonstrated effective interpersonal and conflict resolution skills when addressing customer and internal complaints or issues. Quick learner and adept at situational problem solving with self-driven initiative. Proficient in Google Docs and related programs, Microsoft Word, Access, Excel, FTP, QuickBooks, and virtual connection programs: Zoom, Google Meets, Discord and various social media platforms. 24 years of acquired herb knowledge and practical application.

Offering strong organizational and communication skills, ready to learn and develop in dynamic environment. Brings ability to manage schedules and coordinate activities efficiently, adapting quickly to new challenges and responsibilities.