Caring professional dedicated to helping others achieve progress toward goals and meet specific needs. Knowledge of applicable services and professionals appropriate for clients. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Community Support Specialist
ReDiscover
06.2022 - Current
Enhanced client well-being by providing personalized support and resources tailored to individual needs.
Managed caseloads efficiently, ensuring timely follow-up and thorough documentation of all interactions.
Conducted assessments to determine clients' needs, strengths, and potential barriers to success.
Established trusting relationships with clients, fostering a supportive environment for growth and self improvement.
Advocated on behalf of clients in various settings, securing necessary resources and services for their success.
Provided crisis intervention when needed, utilizing de-escalation techniques and coordinating appropriate responses.
Educated clients about available resources within the community, empowering them to make informed decisions about their care plans.
Supported clients in developing goals and social skills, improving individual wellness and productivity.
Developed effective communication strategies to facilitate understanding between clients and their support networks.
Special Education Paraprofessional
Liberty Public Schools
10.2019 - 05.2022
Enhanced students'' learning experiences by implementing individualized educational plans and adapting teaching methods for special needs students.
Assisted in the implementation of effective behavior management techniques, resulting in a more focused and positive classroom environment.
Served as a liaison between general education teachers and special education professionals, fostering collaborative relationships that benefited all students involved.
Participated in ongoing professional development opportunities to stay current on best practices in special education instruction and support services.
Managed challenging behaviors using de-escalation techniques to maintain a safe and productive learning environment for all students involved.
Developed strong rapport with students by demonstrating empathy, patience, and understanding during daily interactions both inside and outside the classroom setting.
Facilitated social skills development through targeted group activities, promoting positive peer relationships and increased self-confidence among special education students.
Partnered with speech therapists, occupational therapists, and other related service providers to ensure comprehensive support for each individual student's growth and progress.
Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
Offered student support through special accommodations, extra assistance, and assessments.
Interacted physically and verbally with students throughout each day.
Maintained positive attitude and affirmatively communicated with each student.
Supported students with various disabilities through one-on-one tutoring sessions, improving their understanding of course materials and concepts.
Case Manager
Gateway Community Properties, Inc.
09.2017 - 03.2018
Achieved positive client outcomes by developing and implementing comprehensive case management plans.
Enhanced communication between clients and providers through consistent follow-ups and progress updates.
Coordinated essential services for 21 clients, resulting in improved overall well-being and self-sufficiency.
Collaborated with multidisciplinary teams to address client needs and formulate tailored support strategies.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Improved client satisfaction by efficiently addressing concerns or grievances in a timely manner.
Provided crisis intervention support for clients experiencing emergencies, using appropriate techniques to de-escalate situations safely.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Promoted a safe environment for vulnerable populations by reporting suspected abuse or neglect as mandated by law.
Education
Associate of Science - Psychology
Angelina College
Lufkin, TX
Bachelor of Science - Psychology
Mid-America Christian University
Oklahoma City, OK
09.2015
Skills
Mental Health Awareness
De-Escalation Techniques
Compliance Monitoring
Conflict Mediation
Creative Problem-Solving
Effective Communication
Active Listening
Resource Coordination
Case Management
Training Development
Team Collaboration
Clerical Support
Timeline
Community Support Specialist
ReDiscover
06.2022 - Current
Special Education Paraprofessional
Liberty Public Schools
10.2019 - 05.2022
Case Manager
Gateway Community Properties, Inc.
09.2017 - 03.2018
Associate of Science - Psychology
Angelina College
Bachelor of Science - Psychology
Mid-America Christian University
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