Organized office professional, strong interpersonal skills with interest in public relations. Focused on accuracy and integrity of the electoral process.
Overview
12
12
years of professional experience
Work History
Deputy Clerk
City Of Harper Woods
12.2019 - Current
Maintained confidentiality by adhering to strict privacy guidelines when handling sensitive information.
Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
Provided exceptional customer service to the public, answering inquiries and directing individuals to appropriate resources.
Completed complex court forms accurately, minimizing errors and potential delays in processing.
Assistant/ Data Intake Coordinator
American Arab Chamber of Commerce
05.2018 - 12.2018
Responsibilities included but not limited to: Scheduling and confirmed appointments for clients, Data Entry / Experienced in Chamber Master, Answered multiple phone lines, Maintained manual and electronic filing system, Membership Coordinator, Events Planning and logistics, Computer efficient in Microsoft Office and internet research
Head Cashier
Barnes and Noble
10.2012 - 02.2018
Responsibilities included but not limited to: Performed customer retail transactions, Handled cash and credit, Researched book titles and authors, Stocked Inventory, Troubleshooted with other retail stores to assist customers, General maintenance of store
Administrative Assistant
Wakefield, Sutherland & Lubera, PLC
08.2015 - 11.2016
Responsibilities included but not limited to: Scheduling and confirmed appointments for clients, Acted as liaison between attorney and clients, Answered multiple phone lines, Maintained manual and electronic filing system, Computer efficient in Excel, Word, Outlook and internet research
Client Relations Specialist
Quicken Loans
03.2015 - 07.2015
Responsibilities included but not limited to: Handled multiple line phone system, Document retrieval from clients for submission to underwriting department, Served as initial and consistent contact between client and underwriting department during mortgage process
Education
Bachelor Degree - Business Administration -
Baker College
Clinton Township, MI
Associate Degree – Marketing -
Baker College
Clinton Township, MI
Skills
Filing systems
Document Preparation
Policy Enforcement
Legal Terminology
Skillset Summary
Highly focused individual that is self-motivated, effective and protective of long-term success, dependable and results-oriented, exceptional skills in strategic business planning, project management, administration, organization, online marketing strategies, client retention, aligning industry and customer needs with market opportunities, interpersonal and communication with clients and co-workers, managing multiple projects with competing deadlines, establishing goals and processes in assuring strategies are competitive.
References
REFERENCES AVAILABLE UPON REQUEST
Timeline
Deputy Clerk
City Of Harper Woods
12.2019 - Current
Assistant/ Data Intake Coordinator
American Arab Chamber of Commerce
05.2018 - 12.2018
Administrative Assistant
Wakefield, Sutherland & Lubera, PLC
08.2015 - 11.2016
Client Relations Specialist
Quicken Loans
03.2015 - 07.2015
Head Cashier
Barnes and Noble
10.2012 - 02.2018
Bachelor Degree - Business Administration -
Baker College
Associate Degree – Marketing -
Baker College
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