Summary
Work History
Education
Skills
Timeline
Generic
Carrie Germany

Carrie Germany

Atlanta,GA

Summary

Dynamic professional with a proven track record of enhancing customer satisfaction and streamlining operations across roles from Delivery Driver at Papa Johns to Property Manager at Public Storage. Excelled in multitasking and organization, coupled with exceptional customer service skills, leading to significant improvements in efficiency and client relations.

Work History

Delivery Driver

Papa Johns
  • Provided delivery services to both residential and commercial areas.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Receptionist

Slangin Ink Tattoo Parlor
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Storage Manager

U Haul Co
  • Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
  • Reduced storage costs by negotiating better contracts with suppliers and streamlining transportation processes.
  • Improved overall storage capacity by identifying opportunities for consolidation or offsite storage solutions when appropriate.
  • Collaborated closely with sales teams to ensure proper inventory levels were maintained based on demand trends and seasonal fluctuations.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Property Manager

Public Storage
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.

Server

Mary Mac’s Tea Room
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Served food and beverages promptly with focused attention to customer needs.

Cashier

Burger King
  • Optimized storage space utilization by implementing efficient warehouse layouts and inventory management systems.
  • Reduced storage costs by negotiating better contracts with suppliers and streamlining transportation processes.
  • Improved overall storage capacity by identifying opportunities for consolidation or offsite storage solutions when appropriate.
  • Collaborated closely with sales teams to ensure proper inventory levels were maintained based on demand trends and seasonal fluctuations.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.

Education

High school dep -

Druid Hills High School
Decatur, GA
05.2011

Skills

  • Positive attitude
  • Valid Driver's license
  • Teamwork and collaboration
  • Attention to detail
  • Dependable and reliable
  • Problem-solving
  • Order verification
  • Payment collection
  • Multitasking and organization
  • Verbal and written communication
  • Local delivery
  • Customer service
  • Punctual and reliable

Timeline

Delivery Driver

Papa Johns

Receptionist

Slangin Ink Tattoo Parlor

Storage Manager

U Haul Co

Property Manager

Public Storage

Server

Mary Mac’s Tea Room

Cashier

Burger King

High school dep -

Druid Hills High School

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