Summary
Overview
Work History
Education
Skills
Texas Manager Food Handler Permit
Timeline
Generic

Carrie Gonzalez

Melissa,TX

Summary

Hardworking and enthusiastic manager trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success. Talented Cook with excellent experience in fast-paced kitchen environments. Clear communicator with team-oriented focus and advanced skills to effectively work with cashiers and kitchen staff to review and prepare orders. Qualified and hardworking with up-to-date food handling permit. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

32
32
years of professional experience

Work History

Prep, Cook, Serve Student Meals

Lovejoy ISD
07.2016 - Current
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace during busy shifts.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Reduced food waste by properly storing ingredients and monitoring expiration dates.
  • Maintained optimal food quality by adhering to strict guidelines for food safety and sanitation.
  • Trained and assisted new kitchen staff members.
  • Stocked inventory efficiently, enabling seamless transition between meal services.
  • Provided support during peak business hours, ensuring smooth service flow while maintaining high-quality output.

Owner

Fresh Start Cleaning and Organization
01.2013 - 04.2015

Program Coordinator

Main Street Youth Center
07.2002 - 04.2015
  • Facilitated regular meetings with team members to discuss progress updates, address challenges, and brainstorm solutions for ongoing success.
  • Established strategic partnerships with external organizations, expanding program reach and impact.
  • Developed and maintained relationships with external partners to facilitate program operations.
  • Maintained detailed records of program activities and participant data, ensuring compliance with internal policies and external regulations.
  • Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
  • Created and delivered program training and education to keep participants knowledgeable about program and provide necessary skills to participate productively.
  • Organized events and workshops to engage participants, enhancing their learning experience within the program framework.
  • Developed marketing materials to promote program offerings, increasing awareness and participation rates among target audiences.
  • Tracked and reported expenses accurately to manage program budgets.
  • Enhanced program efficiency by streamlining processes and implementing innovative solutions.

Youth Pastor/ Hospitality and Decorating

Hope Harbor Church
09.2006 - 03.2010
  • Collaborated with church leadership to develop strategies for growing the congregation's youth ministry program.
  • Ensured a safe environment for all participants during activities by adhering to strict safety guidelines and protocols.
  • Set goals for youth in church and communicated with parents regarding progress.
  • Organized successful retreats that provided opportunities for spiritual reflection, personal growth, and fellowship among peers.
  • Mentored young adults through one-on-one counseling sessions, fostering personal development and spiritual growth.
  • Planned weekly groups as well as special events and overnight retreats.
  • Created an inclusive atmosphere that welcomed individuals from diverse backgrounds, fostering a sense of unity and belonging within the youth group.

Store Manager

Maurices
03.1997 - 08.1999
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Assisted with hiring, training and mentoring new staff members.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Completed point of sale opening and closing procedures.
  • Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.

Assistant Manager

Taco Bell Restaurant
08.1996 - 05.1998
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.

Sales Associate

Walmart
02.1996 - 03.1997
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Sales Associate Specialist

Wendy's
01.1992 - 09.1996
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
  • Consistently maintained store cleanliness and visual appeal, ensuring an inviting atmosphere for customers.
  • Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Mentored new hires on best practices in sales techniques, leading to improved overall team performance.

Sales Associate

Hardee's Restaurant
08.1995 - 02.1996
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

BA in Organizational Leadership - grant writing, statistics and non-profit

Mid-Continent University
05.2004

Public Relations

Murray State University
Murray, KY
08.1997

Associate of Applied Science - Communications

Union University
Mayfield, KY
01.1994

Skills

  • Experience in management in private, public and non-profit sectors
  • Experience in staff training, interviewing and hiring
  • Experience in program research and implementation
  • Trained to work closely with youth of all ages
  • Experience in grant writing
  • Extremely flexible in scheduling and work implementation
  • Experience in writing press releases, advertising design, and public speaking
  • Experience working many different types of cash drawers and point of sales
  • Experience in tutoring
  • Experience working closely with students and parent interactions
  • Attention to Detail
  • Customer Service
  • Safe Food Handling

Texas Manager Food Handler Permit

Current manager's food handler permit

Timeline

Prep, Cook, Serve Student Meals

Lovejoy ISD
07.2016 - Current

Owner

Fresh Start Cleaning and Organization
01.2013 - 04.2015

Youth Pastor/ Hospitality and Decorating

Hope Harbor Church
09.2006 - 03.2010

Program Coordinator

Main Street Youth Center
07.2002 - 04.2015

Store Manager

Maurices
03.1997 - 08.1999

Assistant Manager

Taco Bell Restaurant
08.1996 - 05.1998

Sales Associate

Walmart
02.1996 - 03.1997

Sales Associate

Hardee's Restaurant
08.1995 - 02.1996

Sales Associate Specialist

Wendy's
01.1992 - 09.1996

BA in Organizational Leadership - grant writing, statistics and non-profit

Mid-Continent University

Public Relations

Murray State University

Associate of Applied Science - Communications

Union University

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Carrie Gonzalez