Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Carrie Griest

Nottingham,PA
Carrie Griest

Summary

Knowledgeable retail professional driven to foster top performance and committed to service excellence. Ready to learn new skills from dynamic team and bring value through retail experience. Highly trained Key Holder with demonstrated success in team leadership and sales strategy. Exceptional retail experience and sales expertise with talent for upselling. Attentive retail professional brings 21 years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of customer service and organizational skills. People- and service-oriented leader with positive attitude and remarkable work ethic. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level management position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

6
years of professional experience

Work History

Claire's Boutique

Part Time Manager/3rd Key Holder
06.2023 - Current

Job overview

  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
  • Streamlined opening and closing procedures as integral member of store staff.
  • Managed customer needs and delegated tasks to employees for optimal coverage.
  • Scheduled employees, prepared bank deposits and drafted sales reports to keep daily processes running smoothly.
  • Managed store personnel by delegating tasks and supervising daily operations.
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
  • Implemented loss prevention strategies to minimize store shrinkage.
  • Prepared and submitted reports to keep management informed of sales activities and progress.
  • Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Submitted reports to senior management to aid in business decision-making and planning.

Herr's Food

Full Time Lead Supervisor
02.2022 - 04.2023

Job overview

  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Learned every team members' role to offer skilled backup during shortages and high-volume periods.
  • Delivered superior customer service in every interaction and skillfully resolved conflicts.
  • Educated workers about proper safety procedures to prevent accidents and injuries.
  • Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
  • Coordinated supervisory assignments to maintain strong front-line leadership over daily operations.
  • Instructed employees on proper cleaning and sanitation of equipment and surfaces.
  • Deployed corrective actions quickly to maintain strong quality standards and protect consumers.
  • Helped deploy new products and processes by translating directives into effective policies for front-line workers.
  • Supervised entire production process, from incoming materials and line preparation to quality assurance inspections and product shipping.
  • Evolved existing capabilities by implementing process improvements and eliminating unnecessary waste and bottlenecks.
  • Led production management as senior supervisory member by offering technical support and guidance to less experienced managers.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Evaluated employee performance and coached and trained to improve weak areas.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Developed and implemented customer service policies to enhance satisfaction.
  • Solicited customer feedback to identify and improve on areas of weakness.

Amazon

Associate
10.2017 - 08.2021

Job overview

  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Checked packages and merchandise for damage and notified vendors.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Confirmed accuracy, quality and quantity of materials received and listed on BOL.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
  • Entered quantity received against purchase order in computer system.
  • Handled daily customer service aspects and maintained positive relationships with external customers and freight partners.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Performed general housekeeping and cleaning tasks.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Collaborated with various departments to manage timely delivery of orders and avoid delays.
  • Trained and supervised new employees to apply best practices and comply with health and safety procedures and regulations.
  • Completed cycle counts and monthly inventory.
  • Conducted regular inspections and audits to check quality and verify inventory levels.
  • Consistently lifted materials weighing as much as 50 pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.

Education

Smyrna High School
Smyrna, DE

High School Diploma

Skills

  • Retail Industry Experience
  • Bank Deposits
  • Alarm Systems
  • Stocking and Cleaning
  • Front-End Operations
  • Inventory Replenishment
  • Signage Changes
  • Computer Proficiency
  • Store Operations Oversight
  • Store Opening and Closing
  • Loyalty Programs
  • Handling Complaints
  • Sales Quotas
  • Folding Clothes
  • Store Reset and Recovery
  • Managing Customer Needs
  • Managing Cash Register
  • Ear Piercing
  • Cycle Counts and Audits
  • Loss Prevention Strategies
  • Reading Comprehension
  • Rewards Programs
  • POS Terminal Operation
  • Speaking Clearly
  • Superior Work Ethic
  • Retail Effectiveness
  • Analyzing Profitability
  • Delegation and Supervision
  • Customer Service
  • Recruitment and Training
  • Implementing Pricing Strategies
  • Systems Assessment and Improvement
  • Customer Credit Management
  • Financial Data Analyzation
  • Product Demonstration
  • Manage Employees
  • Complex Problem-Solving
  • Safety Enforcement
  • Promotional Campaigns
  • Corrective Actions
  • Organize Inventory
  • Facility Safety
  • Financial Document Review
  • Employee Assignments
  • Develop Policies
  • Employee Oversight
  • Program Monitoring
  • Team Contribution
  • Flexible Work Schedule
  • Originality and Creativity
  • Employee Scheduling
  • Product Assessments
  • Belt Conveyors
  • Reporting and Performance Analysis
  • Regulatory and Legal Compliance
  • Task Delegation
  • Cash Handling
  • Team Member Development
  • Resource Management
  • Customer Experience Enhancement
  • Strategic Business Initiatives
  • Disciplinary Action
  • Sales Coaching
  • Adaptable to Changing Demands
  • Store Recovery Processes
  • Records Organization
  • Inventory Management Strategy
  • Plan Sales
  • Departmental Procedures
  • Customer Notifications
  • Team Meetings
  • Team Management Experience
  • Mentoring
  • Team Training
  • Health and Safety Procedures
  • Scheduling and Time-Tracking
  • Staff Training
  • Cash Drawer Balancing
  • Merchandise Promotion and Display
  • Financial Recordkeeping
  • Revenue Growth
  • Staff Coaching and Training
  • Workflow Monitoring
  • Effective Customer Communication
  • Workplace Safety
  • Merchandise Quality Assurance
  • Problem Anticipation and Resolution
  • Inventory Monitoring

Timeline

Part Time Manager/3rd Key Holder

Claire's Boutique
06.2023 - Current

Full Time Lead Supervisor

Herr's Food
02.2022 - 04.2023

Associate

Amazon
10.2017 - 08.2021

Smyrna High School

High School Diploma
Carrie Griest