Carrie Grim
Facilities Coordinator
Warren,OH
Summary
Proven leader with a track record of enhancing operational efficiency at Trumbull Regional Medical Center. Excelled in work order management and team leadership, significantly improving service delivery and customer satisfaction. Skilled in Microsoft Excel and adept at navigating HIPAA regulations, consistently safeguarding patient information. Achieved notable success in cross-training staff, fostering a versatile and high-performing team.
Overview
39
39
years of professional experience
Work History
Facilities Coordinator
Trumbull Regional Medical Center
08.2022 - Current
- Built relationships with vendors and contractors to support timely and cost-effective services.
- Performed routine maintenance tasks to maintain a clean, safe, and attractive environment for all building occupants.
- Served as point of contact for internal and external customers seeking support and information.
- Managed subcontractors effectively while following up on their work ensuring successful completion according to project timelines.
- Assisted with meetings and conference room reservations.
- Maintained accurate records of equipment warranties, service agreements, and necessary documentation to ensure prompt resolution of issues when needed.
- Prepared reports and schedules with accuracy.
- Held classes to teach staff facility procedures.
Health Information Management Associate
Trumbull Regional Medical Center
01.1997 - 08.2022
- Enhanced patient privacy protection through diligent maintenance of confidential records and adherence to HIPAA regulations.
- Provided ongoing support and training for staff members on proper health information management practices, resulting in increased efficiency and compliance.
- Facilitated seamless communication between healthcare providers by ensuring accurate transfer of pertinent medical records during patient transitions across care settings.
- Leveraged knowledge of industry best practices to continuously optimize internal health information management processes for maximum efficiency and effectiveness.
- Oversaw the secure destruction of obsolete or outdated medical records according to established protocols, safeguarding sensitive patient data from potential breaches or misuse.
- Managed the release of medical information requests from patients, insurance companies, legal entities, and other authorized parties while adhering to strict confidentiality guidelines.
- Assisted in the transition from paper-based to electronic health records, ensuring a smooth implementation process and minimal disruptions to staff workflows.
- Retrieved medical data for physicians and patients.
- Upheld HIPAA regulations and standards for protecting patient information.
Dietary Assistant
Trumbull Regional Medical Center
01.1996 - 01.1997
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Contributed to a reduction in meal delivery errors by double-checking orders and coordinating with nursing staff for accurate information.
- Assisted dietitians with conducting nutrition assessments by collecting relevant data from patients'' medical records or interviews when needed.
- Maintained high standards of personal hygiene to minimize risk of cross-contamination while preparing meals for immunocompromised patients.
- Helped create a positive work environment by actively supporting coworkers during busy times or when additional assistance was required.
- Assisted in maintaining a clean and organized kitchen area for efficient meal preparation and service.
- Played an active role in ensuring continuous improvement within the department by participating in regular staff meetings and sharing feedback on processes or areas needing attention.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Cleared tables and removed dishes, trays, and utensils from dining room to dishwashing area.
Manager
Mr.Checken
05.1985 - 12.1995
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Education
High School Diploma -
Warren Western Reserve High School
05.2001 -
Skills
Work Order Management
Time Management
Problem-solving abilities
Team Leadership
Phone,Faxes and computer skills
Chart management
Information Protection
HIPAA Regulations Understanding
Microsoft Excel
Customer Service
Timeline
Facilities Coordinator
Trumbull Regional Medical Center
08.2022 - Current
High School Diploma -
Warren Western Reserve High School
05.2001 -
Health Information Management Associate
Trumbull Regional Medical Center
01.1997 - 08.2022
Dietary Assistant
Trumbull Regional Medical Center
01.1996 - 01.1997
Manager
Mr.Checken
05.1985 - 12.1995
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