Carrie Grimes
Essex MD,MD
Summary
Compassionate and dedicated professional with experience at Harbor House, excelling in patient care and emotional support. Proven ability to enhance residents' quality of life through effective communication and meticulous attention to detail. Skilled in medication administration and fostering strong relationships, ensuring a safe and nurturing environment for all.
Overview
10
10
years of professional experience
Work History
Residential Aide
Harbor House
08.2015 - 03.2017
- Cultivated strong relationships with residents through empathy, respect, and understanding.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Supported medication distribution under licensed supervision, maintaining correct dosage.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Delivered emotional assistance to residents in distress, building a secure community environment.
Housekeeping Cleaner
Frontier Town Campground
03.2007 - 01.2010
- Collaborated with team members to complete daily tasks quickly and effectively for maximum productivity.
- Developed strong working relationships with colleagues across various departments including front desk staff, maintenance teams, laundry, and management.
- Reported maintenance issues encountered in rooms or common areas to management for prompt resolution.
- Increased overall cleanliness ratings by consistently meeting or exceeding housekeeping performance standards.
- Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
- Maintained high levels of safety awareness while using chemicals, equipment, and tools during daily tasks.
- Contributed to positive guest experiences with meticulous attention to detail when sanitizing bathrooms, making beds, and restocking amenities.
- Enhanced guest satisfaction by maintaining a clean and welcoming environment in all areas of the property.
- Maximized workspace efficiency by organizing housekeeping carts, storage closets, and supply areas on a regular basis.
- Ensured timely room turnovers for check-ins by efficiently cleaning assigned rooms according to hotel standards.
- Upheld a professional appearance through adherence to grooming standards and wearing designated uniforms during shifts.
- Kept inventory organized and well-stocked, ensuring necessary supplies were always available for efficient work completion.
- Addressed guest complaints regarding room cleanliness promptly, resolving issues to ensure satisfaction.
- Supported fellow housekeepers during busy periods or absences, fostering teamwork within the department.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Adhered to professional house cleaning checklist.
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Dusted picture frames and wall hangings with cloth.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Verified cleanliness and organization of storage areas and carts.
- Operated electronic backpack vacuums and floor sweepers.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
- Scrubbed floors with special cleaners and equipment to achieve deep clean.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Washed and put away kitchen dishes, utensils and glassware.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Changed bed linens and collected soiled linens for cleaning.
- Polished fixtures to achieve professional shine and appearance.
- Sorted, laundered and put away various laundry items.
- Handled requests for extra linens, toiletries and other supplies.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Maintained spaces with routine upkeep and basic repairs, coordinating with management on more advanced needs.
- Ran special errands, including retrieving dry cleaning and making requested purchases.
Education
N/a - Basic Studies
Dundalk High
Dundalk, MD2017
Skills
- Patient care
- Safety awareness
- Professional boundaries
- Emotional support
- Housekeeping duties
- Activity planning
- Motivational techniques
- Disability support
- Nutrition
- Personal care assistance
- Adaptive equipment use
- Compassionate caregiving
- Clinical documentation
- Personal hygiene assistance
- Housekeeping
- Privacy and confidentiality
- Social interaction
- Evidence-based practices
- Medication administration
- Client relationship management
- Meal planning
- Laundry services
- Emergency response
- Recreational activities
- Mental health care
- Resident advocacy
- Healthcare reporting
- Laundry processing
- Toileting assistance
- Behavior documentation
- Positioning management
- Household organization
- Patient assistance
- Willingness to learn
- Teamwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Vital signs
- Basic life support
- Reliability
- Excellent communication
- Direct patient care
- Empathy and compassionate care
- Organizational skills
- CPR certification
- Team collaboration
- HIPAA compliance
- Recording vital signs
- Patient-focused care
- Active listening
- Effective communication
- Adaptability and flexibility
- Verbal and written communication
- Decision-making
- Calm under stress
- Heavy lifting
- Supporting personal needs
- Relationship building
- Patient care quality
- Patient observation
- Bedside manner
- Client documentation
- Documenting behaviors
- Feeding assistance
- Team building
Timeline
Residential Aide
Harbor House
08.2015 - 03.2017
Housekeeping Cleaner
Frontier Town Campground
03.2007 - 01.2010
N/a - Basic Studies
Dundalk High
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