Carrie Grinsteinner
Mandan,ND
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
23
23
years of professional experience
Work History
Senior Tax Analyst
H & R Block
Bismarck, ND
01.2001 - Current
- Conduct face to face tax interviews while preparing complete and accurate tax returns. Generate business growth, increase client retention and offer additional products and services. when needed provided IRS audit support. Supported office priorities thought teamwork and collaboration. scheduled appointments and scheduling. Took payments, and opened and closed office.
Internal Field Agent
H & R Block
Bismarck, ND
01.2021 - 07.2023
- Communicated via phone with internal and external customers requiring assistance or information. Interpret customers needs and utilize software solutions and personal knowledge and trouble shooting skills to identify possible resolutions. set up and tear down of local office equipment.
Assistant Office Manager
Knife River Care Center
Hazen, ND
12.2021 - 05.2023
- Ordered and delivered supplies for the nursing home and residents. Was in charge of keeping track of inventory. Helped with accounting, censes, and payroll. Was also part of the emergency planing board.
Education
High School Diploma -
Mandan High School
Mandan, ND05-1995
Skills
- Troubleshooting and resolution
- Organizational abilities
- Time Management
- Goal Setting
- Problem-solving abilities
- Multitasking
- Reliability
- Payment Processing
- Self Motivation
- Technical assistance
- Customer Support
- Troubleshooting skills
- Customer Service
- Works Well Under Pressure
- Customer interaction
- Team Training
- Tax Return Preparation
- Tax planning strategies
- Project management abilities
- Staff Training
- Regulations and compliance
Affiliations
- I am the book keeper of a Non-Profit call The ND Art Project and have a seat on the board.
Timeline
Assistant Office Manager
Knife River Care Center
12.2021 - 05.2023
Internal Field Agent
H & R Block
01.2021 - 07.2023
Senior Tax Analyst
H & R Block
01.2001 - Current
High School Diploma -
Mandan High School
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