Summary
Overview
Work History
Education
Skills
Timeline
Generic

CARRIE GRISSOM

Stuttgart,AR

Summary

Dedicated professional with extensive experience in providing efficient office support across various industries. Strong work ethic and commitment to excellence. Proven ability to enhance operational efficiency and contribute to team success.

Overview

15
15
years of professional experience

Work History

Administrative Assistant

CSI Pharmacy
Stuttgart, AR
02.2022 - Current
  • Maintained and updated patient charts, service codes, and insurance options in AlayaCare.
  • Conducted monthly chart audits to ensure compliance, reviewing all new patients and 10% of the active population, and documented and communicated findings to supervisors.
  • Discharged non-nursing patients per internal requests, using AlayaCare and Monday.com.
  • Utilized Monday.com and CareTend to track audits and manage referrals.
  • Communicated effectively via Microsoft Teams and Outlook to address staff inquiries, and report audit corrections.
  • Managed office operations, including supply inventory, and general upkeep.
  • Managed DAISY Award logistics, including ordering certificates, pamphlets, return envelopes, pins, and sculptures; coordinated vendor communication and invoicing.
  • Handled the preparation and mailing of sympathy cards and DAISY certificates.
  • Maintained the Nursing Scheduling Tracker for accurate reporting and timely scheduling.
  • Supported internal communication through social media, nurse highlights, and monthly outreach.
  • Provided travel coordination and equipment shipping support.

Customer Service Associate

Rich-N-Tone Calls
Stuttgart, United States
09.2015 - 01.2022
  • Educated customers on product features and usage guidelines.
  • Responded to customer requests for products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Data Entry
  • Answered emails and Facebook messages
  • Took custom duck call orders and ensured accurate processing to meet customer specifications
  • Managed inventory levels and restocked merchandise to maintain product availability
  • Maintained a clean and organized storefront to create a welcoming environment for customers
  • Greeted customers and identified their needs.

Front Store Clerk

Arkansas County Co-op
Stuttgart, Arkansas
05.2012 - 08.2015
  • Used POS system to enter orders, process payments and issue receipts.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Performed cash, card and check transactions to complete customer purchases.
  • Set up new sales displays each week.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Cooked when needed in kitchen
  • Inventory
  • Stocked shelves

Daycare Assistant

Jacobs Ladder
Stuttgart, Arkansas
10.2010 - 07.2012
  • Kept children between ages of 6 Months old and a year old safe and secure with vigilant oversight.
  • Restocked supplies and personal hygiene products for use by students.
  • Prepared healthy foods and beverages for children.
  • Maintained clean, neat and hazard-free areas to protect kids.

Education

High School Diploma -

Stuttgart High School
Stuttgart, AR
05.2010

Skills

  • Comfortable juggling calendars, meetings, and travel plans
  • Fast and accurate with data entry and paperwork
  • Friendly and professional on the phone and over email
  • Great at working alongside others
  • Quick to learn new tools and systems
  • Keep things confidential and handle sensitive information with care
  • Always happy to help and jump in where needed
  • Strong experience at the front desk, handling phones, greeting visitors, and keeping the office welcoming and organized

Timeline

Administrative Assistant

CSI Pharmacy
02.2022 - Current

Customer Service Associate

Rich-N-Tone Calls
09.2015 - 01.2022

Front Store Clerk

Arkansas County Co-op
05.2012 - 08.2015

Daycare Assistant

Jacobs Ladder
10.2010 - 07.2012

High School Diploma -

Stuttgart High School

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