Summary
Overview
Work History
Education
Skills
Training
Languages
Timeline
Generic

Carrie Haber

Florence

Summary

Highly organized and efficient Administrative Assistant with 9+ years of experience supporting operations in healthcare, law enforcement, legal, and finance sectors. I am skilled in office management, recordkeeping, customer service, scheduling, procurement, and compliance. Proven ability to handle confidential information, work collaboratively across departments, and manage competing priorities with precision and professionalism.

Overview

10
10
years of professional experience

Work History

Administrative Officer

Oscar G. Johnson VA Medical Center
04.2023 - Current
  • Leads in administering programs concerning equal opportunity, merit promotion, employee/labor-management relations and position management.
  • Approving supply orders and resource management.
  • Maintains awareness of available resources and makes recommendations regarding needs and distribution.
  • Gathering and analyzing budget needs.
  • Serves as the Purchase Card Holder for Police Services.
  • Knowledge of the VA purchase card program and regulations
  • Maintains internal controls for fiscal management.
  • Manages procurement and contracting for the service.
  • Assembles and compiles budget information.
  • Prepares procurement requests and evaluates proposals for work.
  • Initiates and prepares contracts.
  • Issues and retrieves government issued keys and/or identification cards; and maintains accountability of Police Officer badges issued and all associated logs.
  • Update expired Medical Center polices to new format.
  • Update training units and service SOP binders.
  • Conducts equipment inventories and completes records and other logs.
  • Records Control Schedule Liaison.
  • Recruit of all positions within Police Services using HR Smart and MSS.
  • Tracks the hiring process with all positions in Police Services from start of recruitment process to the final offer.
  • Coordinates with other services to schedule all appointments for Police Officer's pre-employment physicals.
  • Completes all administrative scheduling for Police Services.

Lead Security Assistant

Oscar G. Johnson VA Medical Center
03.2022 - 04.2023


  • Coached the team in the selection and application of appropriate problem-solving methods and techniques.
  • Provided advice on work methods, practices and procedures.
  • Assisted the team and/or individual members in identifying viable solutions.
  • Identified, distributed, and balanced workload and tasks among employees.
  • Trained or arranged for the training necessary for accomplishment of individual and team tasks.
  • Addressed and remediated simple complaints or escalated them to the supervisor; and made recommendations in completing personnel actions.
  • Monitored and responded to alarms.
  • Traced access patterns, programming, assigned or removed user permissions, and remotely opened and secured doors during routine and emergency operations.
  • Determined when to dispatch law enforcement or other personnel to investigate.
  • Maintained radio/alarm activity records/logs to include dates, times, and results of communications and activities.
  • Prepared completed reports.
  • Issued and retrieved government issued keys and/or identification cards; and maintained accountability of Police Officer badges issued and all associated logs.
  • Monitored and received routine and emergency calls from a variety of sources that need police, fire, medical or other emergency services.
  • Maintained contact with law enforcement units.
  • Monitored and directed responses to security and life safety communications, radio dispatches, telephone calls, and other emergency communication circuits.
  • Coordinated with various federal, state and local law enforcement officials for coordination of emergency situations
  • Operated a variety of communications equipment, telephones and computer systems to support both routine and emergency operations.
  • Performed system checks on a variety of equipment used in the dispatch center.
  • Troubleshooted systems when problems arise and resolved issues whenever possible.
  • Conducted equipment inventories and completed records and other logs.
  • Entered, updated and retrieved information from a variety of computer systems/databases; law enforcement information network (LEIN) and the National Crime Information Computer (NCIC) to access sensitive law enforcement information to support field operations and investigations.
  • Entered or updated regional and national records.
  • Completed vehicle registration tasks and issued decals and permits.
  • Established, developed, and maintained effective working relationships with other staff offices.
  • Developed documents and spreadsheets, using various automated systems and software packages.
  • Created schedule for Dispatch staff.
  • Serves as the Law Enforcement Information Network Terminal Agency Coordinator.
  • Update expired Medical Center polices to new format.
  • Updated training units and service SOP binders.
  • Primary timekeeper.
  • Complete travel documents for employees that need to attend training at the Law Enforcement Training Center (LETC).
  • Initiated and prepared contracts.
  • Approves supply orders and resource management.


VTS Coordinator

Oscar G. Johnson VA Medical Center
12.2021 - 03.2022


  • Performed work involving consult management, appointment scheduling and admissions scheduling.
  • Collected, compiled,d and tracked data and statistical information in support of VTS daily.
  • Reviewed documents, reports and/or applications for omissions and inconsistencies and ensures data entry is complete and accurate.
  • Maintained automated system of program-specific data to track items such as service project milestones, progress reports, program trends, performance measures, compliance strategies, etc.
  • Coordinated service practices that decrease waits and delays for patients in all specialty areas.
  • Planed consult processing flow to ensure veterans receive consultation services in a timely manner.
  • Utilized the Veterans Health Information System & Technological Architecture (VISTA), Computerized Patient Record Systems (CPRS) or SharePoint Consult/Request Tracking System in processing internal consultations.
  • Administered quality monitors to be utilized in the internal consultation process to measure the success of efforts to provide seamless care and to support the education of staff in the proper use of the electronic record.
  • Planed for, organized, administered, and directed how the work will be accomplished for the VTS program.
  • Planed and directed programs that provide support services functions and require the application of specialized knowledge and skills.
  • Provided technical and management guidance necessary to achieve the optimum use of service resources.
  • Provided advisory services to the supervisor as well as to other operating managers and supervisors throughout the facility.
  • Ensured information is correct to pay ambulance bills.


Security Assistant/ Dispatcher

Oscar G. Johnson VA Medical Center
11.2020 - 12.2021


  • Served as a central dispatcher in a sophisticated electronic office type setting.
  • Received all routine and emergency phone calls for assistance, dispatches police officers and appropriate police supervisory personnel accordingly.
  • Conducted hourly radio station checks as required by Federal Communications (FCC) and radio checks every 30 minutes with uniformed police officers.
  • Screened incoming calls for service and makes appropriate connections.
  • Assigned police personnel through the supervisor to respond to calls.
  • Monitored and operated the CCTV during assigned tour of duty, which is manned on a 24-hours per day basis, seven days a week.
  • Detected criminal activity via the CCTV system for the protection of patients, visitors, employees and property.
  • Sent and received messages via the National Crime Information Center Computer Terminal (NCIC) and other related emergency communications systems.
  • Extracted information contained with the computer for police units in the field, as requested.
  • Handled a full range of local, long distance, and special communications calls.
  • Handled a variety of difficult calls requiring extensive personal involvement (i.e. emergencies such as cardiac arrest, fire, response codes, 911, bomb threats, weather), varying in difficulty, incoming and outgoing, at such a rapid pace that the tempo of pressure creates unusual demands on the Security Assistant.
  • Monitored over 500 intrusion/panic alarm computer systems and other alarm panels at the police communications office.
  • Dispatched police or other personnel as required, to immediately investigate alarm activations and other problems.
  • Responsible for operation telephone and alarm systems, remote controllers, card access computer systems, time lapse video tape recorders, and related office equipment, fax machines, printers, etc.
  • Monitored 10 or more emergency boxes, locating in all areas of the facility. Test and reset call boxes as required.
  • Advised shift supervisor of non-routine and recurring problems that develop during the tour of duty and require police attention.
  • Assisted the Chief, Police Service who has the designated responsibility for external memorandums of understanding with local law enforcement agencies for the Medical Center.

Court Recorder (District Court)

Dickinson County Court House
07.2020 - 11.2020
  • Operated electronic recording equipment to accurately record courtroom and trial proceedings as they occur and to type verbatim transcripts of the proceedings upon request.
  • Assembled exhibits and logging proceedings to endure accurate transcription.
  • Scheduled individual docket time for the assigned judge and monitored all pending cases to comply with speedy trial or case disposition timelines.
  • Tracked filing, hearing, and trial dates, and scheduling conference and interviews.
  • Assembled and organized files and records material for disposition or transfer to records depository.
  • Examined, prepared and processed a variety of technical legal documents.
  • Produced a variety of written documents and materials using a wide range of office software applications.
  • Work was performed under the general supervision of their assigned Judge and Court administration and is reviewed through conferences, observation, and quality of transcribed material.

Teller

Northern Interstate Bank
09.2019 - 07.2020
  • Processed customer financial transactions.
  • Maintained budgeted funds.
  • Maintained and balanced cash drawers.
  • Filed deposit slips and paperwork.


911 Dispatcher/Correction Officer

Dickinson County Sheriff Department
05.2015 - 05.2019
  • Patroled areas within the correctional facility.
  • Subdued persons causing disturbance or who threatened to harm themselves or others.
  • Prepared report of activities and events that occurred during shift.
  • Assisted inmates and citizens in emergency situations.
  • Testified in court for as it pertains to enforcing laws and regulations within the correctional facility.
  • Supervised inmates.
  • Provided basic first aid and CPR prior to arrival of emergency medical personnel.
  • Enforced rules, follow all policies, SOPs ,and directives to keep order within the correctional facility.
  • Escorted inmates to and from court hearings.
  • Operated specialized vehicles to transport inmates to and from prisons and hospitals.
  • Basic administrative duties to include answering 911 and admin line calls, walk-in complaints, and emails.
  • Answered radio and sent proper service to the correct address.
  • Enter PPO's,warrants, and probation orders.
  • Operated Law Enforcement Information Network (LEIN) system.
  • Assisted customers and their family/friends with issues regarding their mental health issues.
  • Kept a caller, texter, or chatter engaged while multi-tasking to document work, look up resources, and instant message for assistance when needed.
  • Prepared and maintained records and reports in accordance with policy.
  • Implemented suicide or mental health crisis prevention strategies.
  • Assisted customers with emergent and non-emergent calls.
  • Solves problems with all customers needs.
  • General computer skills, attention to detail and multi-tasking.

Education

High School Diploma -

Iron Mountain High School
Iron Mountain
05-2014

Skills

  • Computerized Patient Record System(CPRS)
  • Program Scheduling
  • Program Planning
  • Data Collection and Tracking
  • Writing Standard Operating Procedures
  • Primary Timekeeper
  • Purchase Card Holder
  • HR Smart
  • Fund Control Point Management
  • Customer Service
  • Prioritizing Skills
  • Multitasking Skills
  • Time Management
  • Attention to Detail
  • Microsoft Word
  • Microsoft Excel
  • Microsoft PowerPoint
  • Microsoft Publisher

Training

  • LETC Dispatcher Course (08/29/2022-09/02/2022)
  • Introduction to Police Supervision LETC (12/05/2022-12/19/2022)
  • Police Program Inspection Course (06/27/2023-06/29/2023)

Languages

English

Timeline

Administrative Officer

Oscar G. Johnson VA Medical Center
04.2023 - Current

Lead Security Assistant

Oscar G. Johnson VA Medical Center
03.2022 - 04.2023

VTS Coordinator

Oscar G. Johnson VA Medical Center
12.2021 - 03.2022

Security Assistant/ Dispatcher

Oscar G. Johnson VA Medical Center
11.2020 - 12.2021

Court Recorder (District Court)

Dickinson County Court House
07.2020 - 11.2020

Teller

Northern Interstate Bank
09.2019 - 07.2020

911 Dispatcher/Correction Officer

Dickinson County Sheriff Department
05.2015 - 05.2019

High School Diploma -

Iron Mountain High School

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