Carrie Haber
Oscar G. Johnson VA Medical Center
Florence,WI
1
Certification
11
years of professional experience
Experienced employee with administrative operations, ensuring efficient and effective office management. Utilizes strong organizational and multitasking abilities to support executive teams and streamline processes. Knowledge of best practices in administrative services to enhance productivity and operational efficiency.
Work History
Administrative Officer
6 Months- Standardized consistency and accuracy in documentation, supporting compliance and streamlining HR processes.
- Enhanced visibility and accountability for active details, reducing compliance risk and ensuring timely actions.
- Increased transparency and enabled proactive identification of recruitment challenges.
- Centralized task tracking, increasing accountability and improving coordination across administrative functions.
- Strengthened consistent and timely communication to the field, improving clarity and operational alignment.
- Supported the advancement of leadership development through structured training in critical supervisory competencies.
- Helped strengthen employee engagement by supporting mechanisms for field input and innovation.
- Helped implement a standardized approach to leadership updates, enhancing visibility into priorities, risks, and emerging needs.
Administrative Officer
3 Years 4 Months- Oversees programs focused on equal opportunity, merit promotion, and employee/labor-management relations.
- Review and provide assistance with police service duty schedules to ensure adequate staffing levels.
- Coordinate timekeeping functions and maintain records control schedules to support police service operations.
- Facilitate timely approval of supply orders to ensure efficient resource management.
- Maintains awareness of available resources and makes recommendations regarding needs and distribution.
- Manage purchase card operations for police services, ensuring compliance with regulations and program guidelines.
- Maintains internal controls for fiscal management and analyzing and gathering budget needs.
- Prepares procurement requests and evaluates proposals for work.
- Update outdated medical center policies to align with new regulatory requirements and enhance operational efficiency.
- Update training materials and service standard operating procedure binders to ensure compliance and consistency.
- Review and revise service level EOP/COOP annually to enhance organizational resilience and response strategies.
- Execute comprehensive equipment inventories and maintained accurate records and logs.
- Execute recruitment strategies for all positions within police services utilizing HR Smart and MSS systems.
- Manage comprehensive tracking of recruitment activities for police services, ensuring seamless transition from candidate sourcing to offer finalization.
- Manage scheduling of all appointments for police officer pre-employment physicals through effective collaboration with relevant services.
- Track officer certification dates to maintain compliance with LETC course requirements.
- Compile and finalized issue briefs for notification and 10173 processes.
- Completes travel documents for employees to attend training at Law Enforcement Training Center (LETC).
- Streamline administrative processes to enhance operational efficiency across departments.
Lead Security Assistant
1 Year 1 Month- Guided team members in identifying and utilizing appropriate problem-solving strategies to enhance performance.
- Provided strategic guidance on work methods and procedures to improve team performance.
- Assisted the team and/or individual members in identifying viable solutions.
- Analyzed and distributed tasks among employees to ensure balanced workload and enhance productivity.
- Coordinated and implemented training programs to ensure successful completion of tasks.
- Managed resolution of basic customer complaints and ensured escalation to supervisor when necessary.
- Utilized C-Cure system to track access patterns and administer user permissions, enhancing operational integrity.
- Evaluated incidents to facilitate timely deployment of law enforcement or investigative personnel.
- Facilitated receipt and monitoring of emergency and routine calls to ensure timely dispatch of services.
- Facilitated coordination among federal, state, and local law enforcement agencies to ensure effective emergency situation handling.
- Utilized various communications equipment to facilitate effective support for routine and emergency operations.
- Conducted routine inspections and assessments of equipment to ensure optimal functionality in dispatch center.
- Identified and addressed system malfunctions to minimize downtime and maintain efficiency.
- Executed data entry and retrieval operations across multiple computer systems and databases.
- Leveraged access to sensitive law enforcement data to facilitate effective field operations and thorough investigations.
- Maintained and updated regional and national records to ensure data accuracy.
- Compiled and prepared comprehensive reports detailing operational events within the police control center.
- Fostered collaboration and maintained effective partnerships with various staff offices to enhance operational efficiency.
- Created and optimized documents and spreadsheets to enhance operational efficiency through automation.
Security Assistant/ Dispatcher
1 Year 4 Months- Managed dispatch activities to ensure seamless operations in a complex electronic office framework.
- Monitored radio station operations through hourly checks and facilitated 30-minute communication checks with uniformed police officers.
- Conducted surveillance through CCTV monitoring to maintain safety and security protocols during assigned tours.
- Analyzed footage from CCTV system to promptly detect criminal activity, contributing to a secure environment for patients, visitors, and employees.
- Facilitated resolution of difficult calls by applying extensive personal involvement and adapting to diverse pace requirements.
- Oversaw immediate investigation of alarm activations and related problems by directing police and personnel as needed.
Court Recorder (District Court)
4 Months- Utilized advanced recording technology to capture detailed accounts of trial proceedings in real-time.
- Produced verbatim transcripts of proceedings upon request to maintain comprehensive records.
- Organized and compiled exhibits while recording proceedings to ensure fidelity in transcription.
- Managed individual docket appointments for assigned judge, facilitating effective courtroom operations.
- Evaluated all pending cases to facilitate timely resolutions in accordance with legal standards.
- Achieved timely coordination of filing, hearing, and trial dates, enhancing operational efficiency in legal scheduling. Implemented effective scheduling strategies for conferences and interviews to optimize workflow. Delivered organized timelines for hearings and trials, contributing to improved case management.
- Executed comprehensive assembly and categorization of files and records to ensure proper disposition and transfer.
- Conducted thorough examinations of technical legal documents, ensuring proper preparation and processing for legal proceedings.
- Utilized multiple office software applications to produce comprehensive written documents and materials.
Teller
10 Months- Managed customer financial transactions to maintain budgetary compliance and support financial operations.
- Systematically filed deposit slips and documentation to enhance operational efficiency and compliance.
- Maintained accurate cash drawer balances through meticulous record-keeping.
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
911 Dispatcher/Correction Officer
4 Years- Oversaw inmate activities and maintained safety protocols within correctional facility to support operational integrity.
- Addressed disturbances by assessing and de-escalating situations involving individuals at risk of self-harm or harm to others.
- Documented and summarized key activities and events occurring throughout the shift to ensure operational transparency.
- Coordinated emergency assistance efforts, addressing urgent needs of inmates and citizens.
- Provided legal testimony to support enforcement of laws and regulations in correctional facility operations.
- Administered basic first aid and CPR to stabilize individuals until emergency medical personnel arrived.
- Implemented and enforced policies and directives to maintain order within the correctional facility.
- Facilitated effective communication by handling 911 and administrative line calls, resolving walk-in complaints, and managing email correspondence.
- Coordinated radio interactions and directed service requests to correct destinations.
- Facilitated accurate documentation of protection orders, warrants, and probation orders to ensure compliance with legal standards.
- Provided guidance to customers and their support networks to navigate mental health challenges.
- Developed and executed comprehensive strategies for suicide and mental health crisis prevention.
- Resolved customer issues by addressing emergent and non-emergent call requests with professionalism and efficiency.
Education
High school diploma - equivalent
Skills
Process Improvement
Timekeeping Management
Centralized Task Tracking
Streamlined HR Processes
Supply Management
Enhance Communication Flow
Operations Management
Budget Administration
COR Level 1
Records Management/Compliance
Program Oversight
Policy Development
Certification
LETC Dispatcher Course (Aug 2022)
Introduction to Police Supervision – LETC (Dec 2022)
Police Program Inspection Course (June 2023)
VHA Lean Yellow Belt Training Courses (July 2024)
Law Enforcement Information Network
Timeline
Administrative Officer
Office of Security and Law Enforcement
02.2026 - CurrentRead More
Administrative Officer
Oscar G. Johnson VA Medical Center
04.2023 - CurrentRead More
Lead Security Assistant
Oscar G. Johnson VA Medical Center
03.2022 - 04.2023Read More
Security Assistant/ Dispatcher
Oscar G. Johnson VA Medical Center
11.2020 - 03.2022Read More
Court Recorder (District Court)
Dickinson County Court House
07.2020 - 11.2020Read More
Teller
Northern Interstate Bank
09.2019 - 07.2020Read More
911 Dispatcher/Correction Officer
Dickinson County Sheriff Department
05.2015 - 05.2019Read More
Iron Mountain High School
High school diploma from equivalent
Read More