Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Hall

Paintsville,KY

Summary

I am very organized and self-motivated and love to learn new things. I always try to go above and beyond in any work situation. Talented Billing Coordinator knowledgeable about Medical and Billing operations. Versed in industry terminology and Medical Programs and Microsoft Office Programs. Relates easily to customers, colleagues and management to resolve billing / insurance issues.

Overview

7
7
years of professional experience

Work History

Billing Coordinator

Mountain Comprehensive Care
Prestonsburg, Kentucky
06.2019 - Current
  • Updated documentation, reports and spreadsheets with financial information.
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Maintained detailed understanding of insurance plans and company requirements.
  • Entered details into accounts and tracked payments.
  • Collected payments and applied to patient accounts.
  • Filed and updated patient information and medical records.
  • Created appointments and updated schedules for all providers located in our clinic.
  • Trained new employees on multiple medical billing programs and data entry software.
  • Liaised between patients, insurance companies and billing office.

Unit Secretary

Paul B. Hall Regional Medical Center
Paintsville, KY
10.2015 - 05.2018
  • Executed clerical tasks and assisted with all unit duties as directed.
  • Drafted and distributed memos and emails for entire unit.
  • Provided patient information to facilitate timely admissions and discharges.
  • Retrieved physicians’ paperwork, including lab test requests.
  • Reviewed incoming correspondence and determined the action required and its priority.
  • Maintained current and accurate medical records for patients.
  • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
  • Maintained the front desk and reception area in a neat and organized fashion.
  • Scheduled and confirmed appointments for entire management / physician teams.
  • Served as central point of contact for all outside vendors needing to gain access to the building.
  • Provided comprehensive administrative and clerical support, including organizing files, creating spreadsheets, and imaging documents.
  • Maintained rapport with physicians, nurse,s and other healthcare personnel.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Transcribed doctors' medication orders, lab test requests and care plans.

Assistant Site Manager

TM Associates Management Inc
Paintsville, Ky
12.2014 - 10.2015
  • Delivered an exceptional level of service to each resident by listening to concerns and answering questions.
  • I was in charge of all documentation and applications of residents reviewed at a state level.
  • Ordered and took care of all day to day operations and reports for the property.
  • Delegated task to maintenance personnel.

Customer Service Supervisor

Kmart
Paintsville, KY
11.2013 - 12.2014
  • Answered customer requests with friendly, knowledgeable service and support.
  • Oversaw training of new team members and mentored each to promote productivity, accuracy and friendly service.
  • Assisted guests at busy retail store doing $15000 in monthly business.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
  • Trained new employees on company customer service policies and service level standards.
  • Managed cash stock and inventory balances accurately.
  • Processed merchandise returns and exchanges.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.

Education

Associate of Arts - General Studies

Big Sandy Community And Technical College
05.2012

High School Diploma -

Johnson Central High School
2005

Skills

  • Reports generation and analysis
  • Proficiency in all Microsoft Office Programs
  • Medical File / Records Maintenance ( EMR )
  • Billing Data Verification
  • Excellent communication
  • Time management skills
  • Computer proficient
  • Quick learner
  • Itemized Statement Preparation
  • Billing Systems and Software
  • Records Organization and Review
  • Month-End Closing Procedures

Timeline

Billing Coordinator

Mountain Comprehensive Care
06.2019 - Current

Unit Secretary

Paul B. Hall Regional Medical Center
10.2015 - 05.2018

Assistant Site Manager

TM Associates Management Inc
12.2014 - 10.2015

Customer Service Supervisor

Kmart
11.2013 - 12.2014

Associate of Arts - General Studies

Big Sandy Community And Technical College

High School Diploma -

Johnson Central High School
Carrie Hall