Carrie Hannah

• Grew Drop Ship Program 24% YOY, from $106M to $400M in 3 years (exceeding sales plan every year)
• Implemented strategies to optimize sales and profitability, establish SOPs and implement processes for Fanatics’ Drop Ship Program while working with 180+ vendors and 20+ internal departments
• Introduced the Global Personalization Program, expanding SKU count and strategic assortment planning with key vendors and buyer departments, boosting sales by $161M
• Worked with Executive and Legal teams to create a new Vendor Compliance and Chargeback system
• Revamped SOPs for the drop ship program across inventory and supply chain departments, generating $341M in sales
• Onboarded over 80 new vendors after integrating an onboarding process, resulting in $26M in new sales in under 1 year
• Mitigated shipping errors, decreased late orders by 50%, and accelerated Fanatics’ NPS score for drop shipping by 25%
• Built and employed cost management reporting for Buyers across various assortments
• Communicated openly and clearly Playbook strategy with suppliers, engineers, project managers, and manufacturers ensuring smooth operational excellence especially during Peak Holiday
• Pioneered and integrated a cost management calculator for Buyers to measure profitability on assortment launches
• Conducted interviews and led hiring processes for 10 employees; 100% received promotions.
• Achieved operational excellence by streamlining processes and implementing best practices.
• Improved team performance by providing comprehensive training and fostering a collaborative work environment.

• Led open-to-buy (OTB), assortment plans, product selection, sourcing, pricing, vendor negotiations, and marketing efforts while successfully maximizing top and bottom profitability for Drop Shop initiatives
• Maximized sales results by establishing and transforming business plans to include over 70 vendors
• Boosted sales by $38M in 2016, $25M in 2017, $33M in 2018, and $41M in 2019
• Led a dynamic team of 20+ in delivering, maintaining, and implementing best practices, processes, policies, and templates
• Accurately constructed reports to evaluate sales, margin, inventory, trends, and business opportunities while minimizing risks
• Grew a Personalized Drinkware & Home program from $200K in 2017 to $2M in 2018 and $5M in 2019
• Worked collaboratively with buyers, procurement managers, team leads, marketing managers, and supply chain leaders
• Generated reports to evaluate sales, margin, and inventory as well as determine trends to provide business opportunities and minimize risks
• Exceeded MVP sales plans for 4 consecutive years: 2016: +28% to sales plan with $38M sales volume, 2017: +9% to sales plan with $25M sales volume, 2018: +17% to sales plan with $33M sales volume; and 2019: + 11% to sales plan with $41M volume.

• Executed buying functions involving the selection, negotiating, pricing, planning, and marketing of NBA, NHL, and Nascar apparel, including men’s, women’s and kid’s merchandise
• Handled all aspects of daily tactical and long-term strategic activities within the business for company initiatives
• Proactively partnered with Product Development, Supply Chain, Inventory, Marketing, and Retail teams and vendors
• Successfully negotiated with vendors, obtaining best possible terms while maintaining relationships
• Delivered regular performance feedback to assigned suppliers and assured closeout of supplier corrective action requests
• Liaised with cross-functional PA and FC teams for the establishment of strategic outline for timely product launch campaigns
• Thoroughly reviewed purchase orders to ensure accuracy
• Displayed a proven track record of executing cost-reduction initiatives.

• Served as Subject Matter Expert for supply chain efforts, assisting and resolving supply chain questions and needs while assessing the Casual Collections Department’s women’s swimwear and outerwear
• Assisted in overseeing the total product life cycle including product buys, initial allocation strategy, replenishment strategy, RTVs/Transfers, and markdown management
• Reduced markdown liabilities and achieved margin goals by partnering with Planner on OTB initiatives
• Guided vendor negotiations to attain business sales and margin goals
• Formulated new brand label for the company’s store floors
• Received Buying Team of the Year Award for demonstrating outstanding performance.

GPA: 4.0

• Ranked in Top 2% of class