Summary
Overview
Work History
Education
Skills
Work Availability
Additional Information
Timeline
Volunteer
Carrie Hardesty

Carrie Hardesty

Owner Of Home Improvement Services, Inc. and Hardesty Home Improvements, Inc.
Oklahoma City,OK

Summary

Enthusiastic, motivated former business owner with over twenty years of experience planning, leading and improving activities to support successful business operations. Strategic in developing policies, managing staff and implementing cost effective growth. Focused on motivating staff and working with diverse personality types to drive improvements.

Overview

3
3
years of post-secondary education
14
14
years of professional experience

Work History

H.I.S. Inc.

Self-Employed
Oklahoma City, OK
02.2018 - Current
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational efficiency.
  • Managed 10 to 20 employees by supervising daily tasks.
  • Stayed current with market trends to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Oversaw and improved efficient coordination of daily operations.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Monitored material costs to set accurate product pricing and take advantage of emerging trends.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.

Chief Operating Officer

Fortune Hi-Tech Marketing
Lexington, KY
08.2010 - 02.2013
  • Refined organizational structure to consolidate, streamline and delineate necessary functions.
  • Reengineered departments to establish top-performing groups while decreasing company costs.
  • Established monthly productivity policies to promote company culture and vision.
  • Collaborated with product development and marketing manager to develop and implement recommendations for service improvement.
  • Oversaw operations and coordinated with managers to increase quarterly profits.
  • Implemented new service strategies to support increased workflow while maintaining quality service levels.
  • Developed campaigns to communicate organizational value and generate promotional products content.
  • Initiated operational improvements using lean methodologies to drive efficiency and reduce costs.
  • Furthered brand awareness through field representatives, monthly conference calls and direct T.V. interviews within FHTM studios.
  • Oversaw daily administrative operations throughout all departments.
  • Integrated new media and web advertising initiatives into client's marketing strategies to enhance brand awareness.
  • Interviewed, supervised and motivated staff members to achieve optimal productivity.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.

Owner and Site Manager of H.H.I., Inc.

Self-employed
Lexington, KY
04.2003 - 02.2008
  • Supervised contractor work processes and adherence to project schedule.
  • Oversaw employee attendance record, handled payroll and ordered new materials for sites.
  • Devised, deployed and monitored processes to boost long-term business success and increase profit levels.
  • Attended weekly on-site meetings with subcontractors and clients per month.
  • Supported work of superintendents and liaised with off-site designers.
  • Established employee work schedules to properly staff sub-contractors for each jobsite.
  • Oversaw all daily office operations and equipment maintenance.
  • Maintained records and logs of work performed and materials and equipment used.
  • Boosted team productivity through enhanced training and streamlining of specific job related tasks.
  • Verified completed projects met approved time, quality and cost estimates.
  • Communicated daily with vendors to keep project fully operational.
  • Interviewed, hired and trained new workers.
  • Provided general office administration, including correspondence, filing and spreadsheet development.

Kimball Cleaning Services,. LLC.

Self-Employed
Lexington, KY
02.1996 - 05.1999
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Coached new hires on company processes while managing employees to achieve maximum production.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Decreased training time by designing effective new training programs.
  • Coordinated special projects and managed schedules.
  • Trained junior maintenance professionals on correct repair and cleaning procedures.
  • Determined new technique to streamline cleaning process.
  • Sanitized all homes and offices using such proper chemicals to reduce the spread of germs.
  • Worked with building managers to assess ongoing needs and plan preventive maintenance and cleaning schedules.

Education

High School Diploma -

Mart High School
Mart, TX
09.1989 - 05.1992

Skills

    Partnership development

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Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Additional Information

I attended University of Kentucky from 1992-1995 working toward a degree in business management and a minor in communications. I had planned to continue my education to full-fill my degree, but I started my cleaning business and loved being a self-employed entrepreneur. I eventually sold my cleaning business and started a family based remodeling business and eventually incorporated building custom homes throughout Kentucky. I sold my portion of Hardesty Home Improvements when I separated from my husband and went to work in the corporate world as the Chief Operations Officer of Fortune Hi-Tech Marketing. I enjoyed all aspects of my positions from working with the staff, field representatives and implementing growth technics that substantially helped FHTM save on internal costs while growing by over 50% in sales from our field representatives. I eventually resigned my position as Chief Operations Officers and moved to the great state of Oklahoma where I started purchased rental property and progressed into buying and flipping homes throughout Oklahoma and Texas. I currently have a active partner that handles the day to day needs of H.I.S. and I'm in the process of selling my portion of the company.

Timeline

H.I.S. Inc.

Self-Employed
02.2018 - Current

Chief Operating Officer

Fortune Hi-Tech Marketing
08.2010 - 02.2013

Owner and Site Manager of H.H.I., Inc.

Self-employed
04.2003 - 02.2008

Kimball Cleaning Services,. LLC.

Self-Employed
02.1996 - 05.1999

High School Diploma -

Mart High School
09.1989 - 05.1992
Carrie HardestyOwner Of Home Improvement Services, Inc. and Hardesty Home Improvements, Inc.