Summary
Overview
Work History
Education
Skills
Timeline
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CARRIE HARDY

Senior Office Support Assistant/ Part Time CO
Bowling Green,MO

Summary

Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Personnel SOSA/ Part Time CO

Northeast Correctional Center
Bowling Green, MO
02.2024 - Current
  • Personnel Department over FMLA, and benefits
  • Processed new hire and termination paperwork
  • Maintained employee files

Mailing Services Specialist

Jostens
Sedalia, MO
03.2020 - 02.2023
  • Prepared, processed and dispatched mailing projects
  • Utilized in-house systems and software to drive customer interaction and communication through service process
  • Managed high-volume workloads, prioritizing tasks to ensure timely completion and quality results.
  • Executed tasks within time and budget constraints.
  • Provided expert guidance in troubleshooting complex issues, leveraging extensive industry knowledge to resolve problems quickly and efficiently.

Bookseller/Barista

Barnes and Noble
Columbia, MO
01.2017 - 01.2019
  • Supported highest standards of conduct and service to support company reputation
  • Managed morning rush of customers with efficient, levelheaded customer service
  • Ordered and received supplies
  • Assisted customers with locating books and other materials in store.
  • Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.

Test Administrator

Pearson Vue
Columbia, MO
01.2016 - 01.2019
  • Upheld quality standards by streamlining testing processes to verify results
  • Administered, supported and strictly monitored databases to quickly resolve problems
  • Promoted academic excellence through diligent oversight of exam procedures and rules compliance.
  • Played an active role in routine audits, ensuring proper documentation was maintained consistently throughout the year.
  • Created and maintained customer accounts while providing exceptional service and support

Crew Leader

Quaker Oats
01.2000 - 01.2008
  • Mentored newly hired crew members to prepare each for job roles
  • Displayed high standards for quality workmanship and routinely doublechecked work
  • Suggested changes in working conditions and use of equipment to increase crew efficiency
  • Observed safety protocols and manufacturer's instructions when using heavy machinery and equipment
  • Cleaned and repaired machinery and equipment
  • Monitored team members to verify work quality and address concerns.
  • Ensured timely completion of projects by effectively allocating tasks and closely monitoring progress.
  • Monitored operating machinery to assess progress, adjust settings, and maintain production speeds.

Education

ASSOCIATE OF ARTS - General Studies

MOBERLY AREA COMMUNITY COLLEGE
Moberly, MO
05.2001 - 01.2014

Bachelor of Arts - Psychology

University of Missouri
Columbia, MO
05.2001 -

Skills

Attention to detail

Clerical support

Data processing

Advanced proficiency in microsoft word

Solid written and verbal communication skills

Works well under the pressure of eadlines

Friendly, positive attitude

Timeline

Personnel SOSA/ Part Time CO

Northeast Correctional Center
02.2024 - Current

Mailing Services Specialist

Jostens
03.2020 - 02.2023

Bookseller/Barista

Barnes and Noble
01.2017 - 01.2019

Test Administrator

Pearson Vue
01.2016 - 01.2019

ASSOCIATE OF ARTS - General Studies

MOBERLY AREA COMMUNITY COLLEGE
05.2001 - 01.2014

Bachelor of Arts - Psychology

University of Missouri
05.2001 -

Crew Leader

Quaker Oats
01.2000 - 01.2008

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CARRIE HARDYSenior Office Support Assistant/ Part Time CO