Carrie Heape
Fort Lauderdale
Summary
Sales management professional with demonstrated experience providing relationship management and account service support in highly detailed, outcome-driven industries. Adept developing deep customer connections to promote sustained revenue. Builds strong teams resulting in overall profitability for both internal and external stakeholders. Core competencies include: Strategic Planning | Sales Leadership | Strategies & Goals | Employee Mentoring | Relationship Building | Client Meetings | Team Leadership | Territory Management
Overview
23
23
years of professional experience
Work History
Account Executive Breast and Skeletal Health
HOLOGIC
07.2021 - Current
- Managed and developed $50,000,000 territory by creating relationships with radiologists, directors, marketing, supply chain, COO, CFO, CIO and CEO’s
- Sold capital to customers for their breast cancer and skeletal health programs
- 2021-Ranked 12 out of 74
- 2022-Ranked 7 out of 77
- 2023-Ranked 4 out of 73
- 2023-President’s Club Winner
- 2023-Promoted as a field sales training leader
- 2022-Converted largest capital deal in Company’s history which resulted in over $18,700,000 of sales
- Work with C-suite officers to develop road maps for their breast and skeletal programs
Senior Executive Territory Manager and Training Manager for Southeast Florida
BOSTON SCIENTIFIC CORP
07.2018 - 03.2021
- Provided outstanding customer service to new and long-standing customers by attending closely to concerns and developing solutions
- 2018-116% to plan (FLL) | 2019-107% to plan | 2020-108% to plan |2021 Q1-101% to plan
- 2018-#4 of 62 | 2019-#11 of 64 | 2020-#8 of 65 |
- Converted key physicians at Baptist system which resulted in over $100k sales
- Appointed to Leader of Women's Leadership Association and the PF Advisory Board
- Worked effectively with Urology and Men's Health counterparts to develop relationships with key physicians in the territory
Executive Territory Manager
BOSTON SCIENTIFIC CORP
04.2014 - 06.2018
- Expanded sales in territory by analyzing market opportunities, following up with prospects and developing trusted relationships
- Leveraged direct and organic strategies to penetrate new business areas and grow accounts
- 2015-125% to plan |2016-108% to plan | 2017-111% to plan |2018-121% to plan (CLE)
- 2015-#12 of 132 |2016-#21 of 131 |2017-#19 of 127
- Received Sales Achievement Award in 2016, 2017, 2018
- Converted Cleveland Clinic on Navigator HD which resulted in over $200k in revenue
- Converted business at St
- John Medical center from $18k a year to over $150k
- Secured Lithovue disposable scope contracts with UH and CCF which equaled over $500K in revenue
- Secured Trac Tip Fiber business at Cleveland Clinic which equaled over $650K in revenue growth
- Sold P120 laser systems to Cleveland Clinic Main Campus, UH Main and Hillcrest Hospitals
- Watch achievement for selling the most Lithoclast probes and units
Sales Manager
ENTERPRISE RENT-A-CAR
07.2011 - 03.2014
- Trained and developed the remarketing sales team consisting of 7 employees that cover all of Northern Ohio
- 1 of 4 women in United States that was promoted to Sales Manager
- Managed the Minority and Women's Events
- Received Exceptional Achievement Award in 2011 & 2012
Senior Account Manager/Account Manager-Remarketing
ENTERPRISE RENT-A-CAR
07.2007 - 07.2011
- Developed strong relationships with accounts by having extensive product knowledge, great negotiation skills and by being a consultant to their business to help increase their bottom-line profits
- Achieved #1 ranking out of out of 358 sales people (February 2010)
- Achieved overall ranking of #2 out of 376 sales people for Fiscal Year 2010
- Achieved overall ranking of #4 out of 156 sales for Fiscal Year 2011
- Total Volume was 1835.5 units for Fiscal Year 2010-Company average was 1200 units
- Overall pricing was at $247 over company average
- 24-time winner of Elite Dinner Award
- Role-play Champion Award Recipient
- Trained and supported junior account management professionals to increase company revenue
Management Trainee/MA, Assistant Manager, Branch Manager & Area Manager
ENTERPRISE RENT-A-CAR
04.2002 - 07.2007
- Managed 12 rental locations, the training and development of over 50 employees, increasing overall growth and profitability of the company and maintaining and developing new relationships with local accounts
- Overall Employee retention was 97% compared to company 84%
- Overall rankings of #2 out of 12 Area Managers which included categories of employee retention, profitability and customer service index
- Built strong relationships with local dealerships, body shops and corporations that helped grow business by over 20%
- Achieved highest level of ESQI-98%
- Grew overall branch at 42%
- Achieved award of the 250 cars on rent club
- Achieved Round Table award 7 months in a row
- Promoted to Assistant Manager in 8 months of starting with the company
Education
BACHELOR - MARKETING
Southern Illinois University
Skills
- Strategic Planning
- Sales Leadership
- Strategies & Goals
- Employee Mentoring
- Relationship Building
- Client Meetings
- Team Leadership
- Territory Management
Activities
- Member, CLE Small Business Association
- Detroit Shoreway Volunteer Committee
- Member, Phi Mu Alumni Association
Timeline
Account Executive Breast and Skeletal Health
HOLOGIC
07.2021 - Current
Senior Executive Territory Manager and Training Manager for Southeast Florida
BOSTON SCIENTIFIC CORP
07.2018 - 03.2021
Executive Territory Manager
BOSTON SCIENTIFIC CORP
04.2014 - 06.2018
Sales Manager
ENTERPRISE RENT-A-CAR
07.2011 - 03.2014
Senior Account Manager/Account Manager-Remarketing
ENTERPRISE RENT-A-CAR
07.2007 - 07.2011
Management Trainee/MA, Assistant Manager, Branch Manager & Area Manager
ENTERPRISE RENT-A-CAR
04.2002 - 07.2007
BACHELOR - MARKETING
Southern Illinois University
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