Carrie Hilliard
Port Saint Lucie,USA
Summary
Dynamic Human Resources Generalist with 5 years of experience managing broad range of human resource functions while serving as on-site specialist. Supports and guides cross-functional team members while implementing best practices within HR team. Serves as HR champion in administering and advancing HR functions while acting as resource on policy interpretation and implementation.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Human Resources Generalist
Ultimate Safe Haven LLC
01.2024 - Current
- Delivered proactive insights for HR needs by evaluating issues, patterns and trends in current systems
- Developed solutions, programs and policies based on trend and metrics data
- Handled candidate screening, interviewing and recommendations for hiring manager
- Designed talent acquisition strategies to meet current and future staffing needs
- Managed all aspects of Payroll in addition to primary HR functions.
- Conducted thorough investigations into workplace complaints, maintaining confidentiality and professionalism throughout the process.
- Streamlined HR processes for increased operational efficiency through the development of standard operating procedures.
- Ensured legal compliance by staying current with federal and state regulations, reducing potential risks to the company.
- Updated key human resource metrics on turnover and terminations using reporting tools on HRMS database.
HR Compliance Manager
Benihana
08.2022 - 12.2023
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Monitored and handled employee claims involving performance-based and harassment incidents.
- Reduced risk exposure for the company by identifying and addressing areas of noncompliance.
- Motivated employees through special events, incentive programs, and constructive feedback.
- Streamlined HR processes for increased efficiency and reduced administrative workload.
Human Resources Payroll Manager
Sayless Logistics LLC.
08.2018 - 01.2020
- Collaborated with HR team members for accurate data entry and recordkeeping, leading to more organized payroll processes.
- Ensured timely payment of employee wages with meticulous attention to detail and strict adherence to deadlines.
- Implemented an effective time tracking system that reduced instances of unapproved overtime work while maintaining accurate records of hours worked per employee.
- Trained new hires in the use of payroll software and company policies related to timekeeping, overtime pay, and leave requests.
- Facilitated communication between employees and management regarding payroll-related matters, resolving any discrepancies or issues swiftly.
6th Grade Teacher
Lake County Schools
06.2017 - 05.2018
- Created warm and welcoming learning environment to support academic, social and emotional development
- Implemented feedback from school leaders and colleagues to improve student outcomes
- Guided student behavior in positive, proactive ways through regular routines, classroom jobs and positive descriptive praise
- Scheduled and conducted regular parent-teacher conferences to discuss challenges and progress
- Graded students based on classroom contributions, test scores and assignments
- Adapted teaching methods and instructional materials to meet student needs and interests.
Teacher
Port St. Lucie Schools
08.2016 - 06.2017
- Administered formal and informal educational assessments, recording findings appropriately
- Documented student progress and attendance records using established methods
- Evaluated student work to identify learning gaps, monitor effort and give written feedback
- Incorporated opportunities for students to collaborate, think critically and problem-solve
- Attended regular teacher training to continue professional development
- Aligned student learning objectives and lesson plans with state and district curriculum requirements.
Legal Regulatory Compliance Analyst
Nationwide Mutual Insurance
01.2015 - 12.2015
- Organized and led compliance meetings with management staff and stakeholders to discuss emerging risks
- Developed and implemented control policies to mitigate risks while enhancing compliance with regulatory agencies
- Reviewed corporate policies and initiated new processes to improve objectives
- Trained employees in applicable regulations and successful methods for maintaining compliance
- Provided expert advice to internal teams by staying on top of changing regulations and standards.
ELA Teacher
Teach For America- Duval County Public Schools
05.2009 - 06.2011
- Kept organized academic records and reports for progress tracking
- Conducted standardized assessments to evaluate student progress
- Incorporated opportunities for students to collaborate, think critically and problem-solve
- Documented student progress and attendance records using established methods
- Evaluated student work to identify learning gaps, monitor effort and give written feedback
- Planned lessons to meet learning needs of groups and individuals.
Recruiter
Teach For America
01.2008 - 12.2008
- Met staffing objectives using excellent recruitment strategies and detailed evaluations of job candidates
- Participated in job fairs to promote recruitment and establish professional relationships with community
- Conducted background checks and connected with references to verify eligibility of candidates
- Collaborated with hiring managers to interview ideal candidates
- Brought in highly qualified applicants, targeted recruitment strategies on key candidate pools.
Operations Coordinator
Teach For America
04.2008 - 08.2008
- (New Teacher Training) Assisted human resources with orienting new employees and setting up files
- Helped senior operations management handle financial, administrative and project management needs
- Administered contracts for vendor services, identifying and resolving issues with minimal oversight
- Met daily business demands by coordinating team operations and logistics.
Education
Bachelor of Arts -
University of Florida
Gainesville, FLDiversity and Inclusion In the Workplace Certification -
University of South Florida Mumma College of Business
Tampa, FLMaster of Business Administration - Human Resources Management
Nova Southeastern University
Davie, FL08.2021
Skills
- Operational management assistance
- Talent acquisition
- Employee onboarding
- Orientation program implementation
- Employee benefits management
- Succession planning
- Contract negotiation
- Compensation structuring
- Project Management
- Legal Interpretation
- Technology Integration
- Analytical problem solving
- Data analysis
- Workday
- Jobvite
- Tracker
- Ultipro
- Curriculum development
- Effective classroom management
- Adapting teaching strategies
- Interviewing expertise
- Onboarding processes
Certification
- SHRMCP - In Progress
Timeline
Human Resources Generalist
Ultimate Safe Haven LLC
01.2024 - Current
HR Compliance Manager
Benihana
08.2022 - 12.2023
Human Resources Payroll Manager
Sayless Logistics LLC.
08.2018 - 01.2020
6th Grade Teacher
Lake County Schools
06.2017 - 05.2018
Teacher
Port St. Lucie Schools
08.2016 - 06.2017
Legal Regulatory Compliance Analyst
Nationwide Mutual Insurance
01.2015 - 12.2015
ELA Teacher
Teach For America- Duval County Public Schools
05.2009 - 06.2011
Operations Coordinator
Teach For America
04.2008 - 08.2008
Recruiter
Teach For America
01.2008 - 12.2008
Diversity and Inclusion In the Workplace Certification -
University of South Florida Mumma College of Business
Bachelor of Arts -
University of Florida
Master of Business Administration - Human Resources Management
Nova Southeastern University
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