Carrie Hodges
Longview,TX
Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon.
Overview
12
12
years of professional experience
Work History
Sr. QA Admin
FedEx:Ground
09.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Sales Consultant
Patterson Nissan
05.2024 - 09.2025
- Assist customers in selecting vehicles that meet their needs, preferences, and budgets.
- Provide product knowledge and walkarounds for new and pre-owned inventory.
- Guide customers through the entire sales process from initial contact to final paperwork.
- Maintain strong follow-up with prospects and past clients to build long-term relationships and repeat business.
- Collaborate with finance department to ensure smooth approval and delivery process.
- Meet and exceed monthly sales goals through a consultative and customer-first approach.
- Stay current on inventory, promotions, and manufacturer incentives.
- Contribute to dealership marketing through social media posts, events, etc.
QA
Fed Ex Ground
09.2023 - 05.2024
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delivered products to customer locations on time.
Housekeeper
Grace Willburn
08.2023 - 05.2024
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Changed bed linens and towels, tidied up rooms.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Responded to requests from guests regarding housekeeping needs.
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
Car Salesperson
Auto Pronto
02.2014 - 08.2022
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Delivered products to customer locations on time.
Education
High School Diploma -
Chapel Hill High School
Tyler, TX05.1997
Skills
- Physically Strong
- Decision-Making
- Computer Proficiency
- Verbal and Written Communication
- Collaboration and Teamwork
- Friendly, Positive Attitude
- Relationship Building
References
Available upon request
Timeline
Sr. QA Admin
FedEx:Ground
09.2025 - Current
Sales Consultant
Patterson Nissan
05.2024 - 09.2025
QA
Fed Ex Ground
09.2023 - 05.2024
Housekeeper
Grace Willburn
08.2023 - 05.2024
Car Salesperson
Auto Pronto
02.2014 - 08.2022
High School Diploma -
Chapel Hill High School