Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Hovdenes

Fargo,ND

Summary

Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.

Overview

5
5
years of professional experience

Work History

Retail Store Attendant

Hobby Lobby
09.2023 - Current
  • Enhanced customer satisfaction by providing efficient and courteous service.
  • Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
  • Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
  • Handled cash transactions accurately, ensuring proper documentation for financial records.
  • Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
  • Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
  • Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
  • Provided exceptional customer service by promptly addressing guest needs and requests.
  • Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.

Waitress

Hi-Way Drive In
06.2019 - 07.2023
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Assisted in training new waitstaff, sharing best practices and improving overall team performance.
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.

Shake Maker

Liquid Energy
07.2022 - 01.2023
  • Enhanced customer satisfaction by crafting high-quality shakes tailored to individual preferences.
  • Maintained a clean and organized workspace, ensuring efficient shake-making processes and excellent hygiene standards.
  • Assisted with inventory management, ensuring adequate stock levels for smooth operations and minimal waste.
  • Provided exceptional customer service by attentively listening to customer needs and addressing concerns promptly.
  • Implemented time-saving strategies for blending multiple shakes simultaneously, increasing overall productivity.
  • Supported store cleanliness efforts by routinely sanitizing surfaces and equipment throughout shifts.
  • Adhered to strict food handling guidelines, minimizing the risk of cross-contamination or potential allergen exposure for customers with dietary restrictions.
  • Managed cash register transactions accurately while providing friendly service during busy periods of operation.

Education

High School Diploma -

Carrington High School
Carrington, ND
05.2023

Skills

  • Security Procedures
  • Complaint Resolution
  • Safety Understanding
  • Guest Relations
  • Excellent communication
  • Strong work ethic
  • Cleanliness and hygiene
  • Interpersonal skills
  • Problem-solving abilities
  • Patience and understanding
  • Active listening
  • Cash handling experience

Timeline

Retail Store Attendant

Hobby Lobby
09.2023 - Current

Shake Maker

Liquid Energy
07.2022 - 01.2023

Waitress

Hi-Way Drive In
06.2019 - 07.2023

High School Diploma -

Carrington High School
Carrie Hovdenes