Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Carrie Howell

Kenton,Ohio

Summary

Highly accomplished professional eager to contribute 15+ years of experience in Administrative Support, Office Management, and Customer Service toward maximizing a top employer’s success Influential self-starter who quickly rectifies on-site and virtual challenges by streamlining operations, eliminating risks, and adapting to evolving scenarios in fast-paced environments Prioritize, coordinate, and manage multiple projects while achieving on-time and high-quality goals Dynamic communication and interpersonal relation skills with a continual commitment to discussing discrepancies, corrective action plans, and areas of improvement with team members and management Adept at quickly earning the trust, confidence, and respect to cultivate positive relationships Offer an in-depth understanding of medical terminology

Overview

8
8
years of professional experience

Work History

Print Room Operator

AGC Automotive Americas
10.2024 - Current
  • Prepare, set up and operate printing equipment used to apply designs, logos, labels onto automotive glass.
  • Prepare and operate screen printing equipment.
  • Mix and prepare silver and ceramic according to production specifications.
  • Align, register and print logo and safety markings onto glass panels.
  • Inspect glass pieces before and after printing for quality and alignment accuracy.
  • Maintain clean screens, squeegees and work areas.
  • Record production dates.
  • Assist in troubleshooting and perform maintenance and cleaning.



Office Manager

Results Health & Wellness Clinic
01.2023 - Current
  • Accurately handle various office activities including accounts payable, accounts receivable, appointments, payment processing, and schedules
  • Manage receipts and documents for insurance reimbursement and claims
  • Proactively identify and address errors or office discrepancies in a timely fashion

Recruiter

Adecco Staffing
04.2024 - 10.2024
  • Developed and maintained strong relationships with candidates through effective communication strategies.
  • Conducted thorough candidate screenings to match qualifications with job requirements effectively.
  • Utilized applicant tracking systems to streamline recruitment processes and enhance candidate experience.
  • Collaborated with hiring managers to define role requirements and create targeted job descriptions.

Communications Specialist

MedFlight of Ohio
01.2021 - 01.2023
  • Delivered outstanding service by quickly greeting internal and external customers, determining their needs, and addressing their concerns or inquiries regarding dispatch operations
  • Remained in constant contact with relevant clients, partners / team members, EMS, law enforcement, and other communication centers to communicate information and real-time updates
  • Demonstrated a calm disposition during difficult or stressful interactions
  • Productively managed strong relationships with customers, peers, supervisors, and management that contributed to a culture of diversity, professionalism, and respect
  • Consistently ensured operations complied with confidentiality / privacy standards, company policies, procedures, and practices as required by federal and state laws
  • Maintained accurate and updated records of information including pre and post-transport patient documentation

EMS Dispatcher

Robinaugh Emergency Medical
01.2019 - 01.2021
  • Promptly responded to patient emergencies requiring EMS support at nursing homes, hospitals, and 911 calls
  • Strategically coordinated, planned, and managed schedules for future doctor appointments

Dispatch / CSR

Stearns Company
01.2018 - 01.2019
  • Oversaw customer and heavy service dispatch calls for 4 different companies including AAA Agency
  • Displayed a friendly and professional demeanor when responding to customer inquiries and concerns

Education

High School Diploma -

Kenton Sr Highschool
Kenton Ohio

Skills

  • Team collaboration and communication
  • Time management and multitasking
  • Creative problem solving under pressure
  • Decision making in a fast paced environment
  • Attention to detail and quality focused

Timeline

Print Room Operator

AGC Automotive Americas
10.2024 - Current

Recruiter

Adecco Staffing
04.2024 - 10.2024

Office Manager

Results Health & Wellness Clinic
01.2023 - Current

Communications Specialist

MedFlight of Ohio
01.2021 - 01.2023

EMS Dispatcher

Robinaugh Emergency Medical
01.2019 - 01.2021

Dispatch / CSR

Stearns Company
01.2018 - 01.2019

High School Diploma -

Kenton Sr Highschool
Carrie Howell