Summary
Overview
Work History
Education
Skills
Timeline
Generic

Carrie Hoy

Summary

Dynamic and compassionate professional with a background in educational and healthcare settings working with children. Positive and empathetic, with a natural ability to connect with students and support their individual learning needs. Possesses foundational knowledge of child development, coupled with skills in communication and organization. Dedicated to creating positive impact on student engagement and academic success.

Overview

15
15
years of professional experience

Work History

Substitute Paraprofessional

EDU Staffing
12.2023 - Current
  • Provided support during classes, group lessons, and classroom activities.
  • Monitored student classroom and outdoors activities to promote student safety.
  • Provided one-on-one assistance to students who needed additional support, enabling them to achieve academic goals.
  • Promoted a safe learning environment by closely monitoring student behavior and intervening when necessary to maintain orderliness in the classroom.
  • Collaborated with special education staff to implement appropriate accommodations for students with disabilities, ensuring their success in the classroom.
  • Established rapport with students through consistent support and guidance, fostering positive relationships that promoted academic growth.
  • Encouraged positive peer interactions among students by facilitating group activities that fostered teamwork and collaboration.

PTO President/Club Treasurer

N/A
12.2022 - Current
  • Collaborated with other local schools'' PTOs to exchange ideas and resources, fostering a network of support among neighboring schools.
  • Negotiated contracts with vendors for services at PTO events, securing competitive pricing while maintaining high quality standards.
  • Oversaw the planning of annual staff appreciation events, creating a positive atmosphere that acknowledged hard-working educators.
  • Increased parent involvement by organizing and hosting engaging PTO events throughout the school year.
  • Managed budget effectively for various PTO initiatives, ensuring optimal allocation of resources.
  • Facilitated productive discussions during monthly meetings, leading to more efficient decision-making processes.
  • Streamlined administrative tasks by introducing digital tools such as online sign-up sheets for volunteers and electronic forms for event registration.
  • Led fundraising efforts to raise significant funds for school programs and improvements.
  • Collaborated with school administrators to identify areas of need and develop targeted strategies for improvement.

Medical Assistant Manager

Children's Hospital
08.2013 - 01.2016
  • Participated in regular audits to maintain compliance with all regulatory standards within the healthcare field.
  • Assisted in the recruitment process of new medical staff members by conducting interviews and evaluating candidates'' qualifications based on job requirements.
  • Collaborated with physicians to develop effective patient care plans, resulting in improved patient outcomes.
  • Managed employee schedules efficiently to ensure appropriate staffing levels at all times throughout the day-to-day operations of the clinic or practice setting as needed.
  • Enhanced patient care by streamlining medical assistant tasks and improving daily workflow.
  • Established strong relationships among interdisciplinary team members/providers across various healthcare settings ensuring optimal continuity-of-care delivery experiences for patients served within scope of practice role limitations.
  • Upheld high quality assurance standards by consistently monitoring clinical practices/procedures adherence levels among all medical assistants under managerial supervision purview.
  • Ensured accurate billing practices while overseeing medical assistants'' documentation of services rendered during appointments.
  • Developed educational materials for patients regarding their treatments and medications, promoting informed decision-making processes in healthcare management.
  • Conducted performance evaluations of medical assistants, fostering professional growth and development.
  • Managed inventory, ensuring adequate supplies for smooth clinic operations and cost savings.
  • Increased clinic efficiency by training and mentoring new medical assistants on proper procedures and protocols.
  • Established and maintained effective communication with staff and physicians to promote high quality patient care.
  • Ordered all pharmacy supplies and kept check on inventory levels.
  • Discussed medical histories with patients in effort to provide most effective medical advice.
  • Collaborated with healthcare manager to maintain daily operations.

Medical Assistant Specialist

University of Michigan
11.2009 - 07.2013
  • Streamlined patient check-in process to reduce wait times and improve overall satisfaction.
  • Handled billing procedures effectively, working closely with insurance companies to ensure accurate claims processing and timely reimbursements for services rendered.
  • Facilitated communication between patients and providers, acting as a liaison for better understanding of diagnoses and treatment plans.
  • Assisted physicians with minor procedures, ensuring a safe and comfortable experience for patients.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared lab specimens for diagnostic evaluation.
  • Completed EKGs and other tests based on patient presentation in office.
  • Explained procedures to patients to reduce anxieties and increase patient cooperation.
  • Taught patients about medications, procedures, and care plan instructions.

Education

Associate of Science - Medical Assistant

Washtenaw Community College
Ann Arbor, MI
12-2009

High School Diploma -

South Lyon High School
South Lyon Mi
06-2007

Skills

  • Behavioral support
  • Special education support
  • Behavior improvements
  • Disability awareness
  • Classroom support
  • Student learning support
  • Instructional assistance
  • Social skills development
  • HIPAA compliance
  • Compassionate

Timeline

Substitute Paraprofessional

EDU Staffing
12.2023 - Current

PTO President/Club Treasurer

N/A
12.2022 - Current

Medical Assistant Manager

Children's Hospital
08.2013 - 01.2016

Medical Assistant Specialist

University of Michigan
11.2009 - 07.2013

Associate of Science - Medical Assistant

Washtenaw Community College

High School Diploma -

South Lyon High School

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Carrie Hoy