Summary
Overview
Work History
Education
Skills
Additional Information - Summary
Interests
Timeline
Generic

Carrie Jakel

NAMPA,ID

Summary

Experienced customer service professional with over 40 years of expertise. Skilled in attentive listening and expert consultation on style and design decisions. Strong communication skills facilitate collaboration with professionals and non-professionals. Known for attention to detail, flexibility, and versatility. Capable of multitasking calmly and professionally. Committed to making meaningful contributions and advancing organizational goals through adaptability, creativity, and a results-oriented mindset.

Overview

38
38
years of professional experience

Work History

Specialty Shop Manager

Scheels All Sports, Inc
11.2020 - Current
  • Successfully built a specialty shop within a larger store, transforming it into one of the top-performing sections in the entire company. This involved curating a targeted product selection based on market trends and customer demand, creating a visually appealing and inviting shopping environment, along with delivering exceptional customer service.
  • Built strong cross-functional relationships across freight, warehouse, delivery and support teams to ensure smooth operations and contribute to the overall success of the shop.
  • Streamlined store operations by effectively delegating tasks efficiently to team members and consistently monitoring their progress to ensure efficiency, accountability, and their own high performance.
  • Continuously optimized store layout and visual merchandising for better customer flow and maximize product visibility, resulting in a more effective shopping experience.


Self-Employed

Salon Essence
01.2006 - 01.2018
  • As a self-driven Hair Designer, I build my own clientele through consistent networking, referrals. I focused on delivering high quality personalized services that earned client trust and loyalty, which naturally grew my client base through word of mouth.
  • I maintained detailed client records to track preferences, service history and product usage, helping to ensure a tailored experience at every visit.
  • I thrived in a collaborative salon environment by building strong, respectful relationships with fellow hairdressers. I valued teamwork and open communication, often exchanging techniques and ideas to elevate the overall service quality. I consistently supported a positive atmosphere by celebrating peers' successes and stepping in to assist during busy periods.
  • To stay current in the industry, I actively attended educational events trade shows, training seminars. These experiences not only deepened my skill set but also allowed me to bring back fresh inspiration, advanced techniques, and product knowledge to share with my team. My commitment to growth and collaboration helped foster a culture of continuous learning and excitement within the salon.

Self-Employed

Hair in the City
01.2001 - 01.2006

Stylist

Carols of the Lake
01.1987 - 01.2001

Education

BFA - Landscape Architecture

Academy of Art University
San Francisco, CA
05-2019

Bumble & bumble University -

Bumble & bumble University
New York, NY
01.2007

Continued Education -

Minneapolis School of Massage
Minneapolis, MN
01.2001

Cosmetology Training -

Scot Lewis School of Cosmetology
Saint Louis Park, MN
01.1986

Skills

  • Data-driven sales insights
  • Customer service management
  • Inventory management
  • Creative visual merchandising solutions
  • Exceptional customer service
  • Multitasking
  • Proactive self-starter
  • Accountability
  • Ability to communicate with ease
  • Strategic decision-making
  • Time management abilities
  • Reliability
  • Staff training/development
  • Collaborative networking abilities
  • Proficient in task prioritization
  • Leadership & Management
  • Health and safety

Additional Information - Summary

20+ year member of a wine tasting club dedicated to deepening knowledge in viticulture, winemaking and the diverse world of wine.  Regularly engaged in educational tastings, vineyard visits, and discussions covering regional styles along with sensory evaluation.  We built lasting relationships through shared passion for wine, fostering a strong community of continuous learning and appreciation.

Interests

  • Cooking
  • Camping
  • Interior Design
  • Wine Tasting
  • Gardening
  • Road Trips
  • Creativity
  • My Corgi

Timeline

Specialty Shop Manager

Scheels All Sports, Inc
11.2020 - Current

Self-Employed

Salon Essence
01.2006 - 01.2018

Self-Employed

Hair in the City
01.2001 - 01.2006

Stylist

Carols of the Lake
01.1987 - 01.2001

Bumble & bumble University -

Bumble & bumble University

Continued Education -

Minneapolis School of Massage

Cosmetology Training -

Scot Lewis School of Cosmetology

BFA - Landscape Architecture

Academy of Art University

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